CDR’s free Conflict Workshop Series addresses common issues in workplace

Ms. Heather Blades
Ms. Heather Blades

Mark your calendar for the Center for Dispute Resolution’s fall and spring Campus Conflict Workshop series. These free workshops are offered for Missouri State faculty, staff, students and alumni. These also qualify for Master Advisor credit.

Giving and Receiving Feedback

Oct. 12

12-1 p.m.
PSU 317

Presented by Dr. Char Berquist and Ms. Heather Blades

This session will explore how to give and receive feedback in the best ways possible, and will offer tips on how to handle these tough conversations and turn an otherwise uncomfortable experience into an opportunity for growth.

Bullying in the Workplace

Dr. Carrisa Hoelscher
Dr. Carrisa Hoelscher

Nov. 15

12-1 p.m.
PSU 317

Presented by Dr. Carrisa Hoelscher and Dr. Stephen Spates

Bullying is a common phenomenon that impacts workplace and campus settings. It often goes unrecognized even though it can cause much personal stress and group conflict. This workshop will discuss workplace and campus bullying behaviors, techniques for dealing with bullying, and prevention strategies.

Personality Types in Conflict

Jan. 25

12-1 p.m.
PSU 317
Presented by Dr. Gloria Galanes

Dr. Gloria Galanes
Dr. Gloria Galanes

Although conflict is inevitable, resolving conflict is easier when you understand the impact that a person’s personality type has on their reactions and perceptions. The session investigates the implications of personality types on conflict situations.

Coaching: An Effective Tool in Conflict Management

Feb. 21

12-1 p.m.
PSU 317
Presented by Dr. Char Berquist and Ms. Heather Blades

This session will provide coaching strategies to help you assist others in conflict situations.

Using Circles to Encourage Dialogue

Dr. Char Berquist
Dr. Char Berquist

April 19

12-1 p.m.
PSU 317

Presented by Dr. Char Berquist and Ms. Heather Blades

The “circle process” is a unique format that can be used to encourage dialogue, deep listening, and connection. Learn how you can use circles in the classroom and within organizations and units to build relationships and enhance learning and collaboration.

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