Missouri State University
Hospitality Leadership

STUDENTS FROM THE DEPARTMENT OF HOSPITALITY LEADERSHIP COMPETE AT THE 2ND STR MARKET COMPETITION

market-study-contestants

In October 2016, three students from the Department of Hospitality Leadership (DHL) represented Missouri State University in the second market study competition at New York City. This year, the 2nd Smith Travel Research (STR) Student Market Study Competition will be held on November 13th in New York City. With the guidance of Dr. Albert Barreda, MSU team successfully submitted a comprehensive presentation on St. Louis Market, Missouri. MSU team that worked intensively for five weeks on the market study includes DHL students, Rebecca Rice, Jialiang Li, and Brice Bube. In their detailed analysis, the team analyzed data provided by STR to identify how St. Louis’s hotel industry is competing with comparable markets in the United States. By analyzing reports including current statistics, trended data, economic cycles, market breakdowns, pipeline, and profitability data, as well as providing a forecast for the future of St. Louis, our team completed a presentation that was submitted to the competition.

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Our teaching philosophy is also to undertake Consulting Projects

Working with wisely selected projects from a local company in Springfield, MO, Red Top Oven, owned by Jane Ford and Kathy Hubbard, DHL students worked together during a period of three weeks to develop a piece of consultancy to expand Red Top Oven’s operations to the electronic commerce. The project named “Consulting Website Project” involved students to researching, designing a website, and presenting marketing strategies for the company to follow. This practical opportunity to apply online marketing theories into practice developed students’ abilities as future hospitality leaders and offered their entrepreneurial character to local businesses.

With the guidance of Dr. Albert Barreda in the Department of Hospitality Leadership, the teams were responsible for designing a commercial Website that incorporate elements of content, interactivity, payment methods and social networking platforms.

red-top-oven

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2017 Hospitality Leadership Wine Tasting Auction Items

Live Auction Items:

Weekend stay in Napa Valley at Old Bridge Cellars’ cottage [The Box] and tastings throughout Napa Valley

In the middle of the beautiful Napa Valley wine growing region is a quaint cottage designed to make you feel a world away. Nestled behind OLD BRIDGE CELLARS’ world headquarters, [The Box] combines Australian culture with local Napa Valley charm.

Located just an hour drive from San Francisco and minutes from downtown Napa, [The Box] offers comfortable accommodations for those who want to learn, explore, or just get away from it all.

Amenities include two guest bedrooms/1 bathroom, two double beds, living area with kitchenette, TV, DVDs, stereo, hairdryer, bath towels, Napa Valley Soap Company products, mini-fridge stocked with complimentary beverages, complimentary bottle of OLD BRIDGE CELLARS wine, complimentary espresso and wine tasting (stop by the OBC office Mon-Fri), Napa Valley Maps and local dining information.

Silent Auction Items (Check back for updates!)

St. Louis Cardinals vs. Phillies Get-Away (includes tickets and hotel) June 10th, 2017

St. Louis Cardinals vs. Giants Get-Away (includes tickets and hotel) May 19th, 2017

KC Royals Get-Away (includes tickets and hotel)

Three Sixty (Hilton St. Louis at the Ballpark’s rooftop bar)

Crescent Hotel 1-night stay and ghost tour

University Plaza Hotel 1-night stay and breakfast for 2

St. Charles Embassy Suites 1-night stay and evening reception and breakfast

DoubleTree Hotel Springfield Basket

Hollywood Casino St. Louis One-night Stay

Drury Hotels One-night Stay

Elizabeth Spencer Gift Set

Cheddar’s Scratch Kitchen Basket

Hickory Hills Brunch Buffet

First Watch, The Daytime Café Gift Certificate

Cardinals Themed Wine Basket

Red and White Wine Basket

Vinyl and Vino Basket

Rock n’ Roll Basket

Red Top Oven Basket

Tank Garage Winery ‘The Heavy’ ’14 Magnum

Vintage French Wine

MSU Bears Football Tickets

Dickerson Park Zoo Passes

Discovery Center Passes

LongHorn Steakhouse Gift Card

Travellers House Coffee and Tea Gift Card

Paint and Sip Basket

Rotisserie Chicken Queen, Juliana Goodwin Cookbook

Framed Picture of Mead, Leaky Roof Meadery

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Hospitality Career Fair Participants for Fall 2016

Best Hospitality Programs

Platinum Level

 
Choice Hotels International 
 
 
 

Gold Level

Drury Hotels
Elliott Lodging
John Q Hammons Hotels
Midas Hospitality
O’Reilly Hospitality Management
Wyndham Vacation Resorts
 
 

Silver Level

 
Candlewood Suites/ Staybridges Suites 
 
 

Bronze Level

Marriott International, Inc.
Rolling Oaks Group of Companies
The Old Spaghetti Factory
Wyndham Vacation Ownership 
 

 Maroon Level

 
Ameristar Casino Resort – St. Charles
Applebee’s (Big River Restaurants)
Chipotle Mexican Grill
Compass Group
Dewey’s Pizza
Four Seasons Hotel St. Louis
Hiltons of Branson
Hollywood Casino
Hy-Vee, Inc. 
Hyatt Regency St. Louis
Kansas City Marriott Downtown
Lodging Hospitality Management  
Starwood Hotels & Resorts
Tan-Tar-A Resort
 
 
 
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Missouri State University Department of Hospitality Leadership Student Employment Opportunities

Hospitality Leadership

Student Employment Opportunities

 

Vino Cellars has a FOH position open with approximately 2-3 shifts per week. If the right person came along there is a possibility for a supervisor position as well. Hourly + tips; most currently average $14-$16 per hour.

vino cellars

 

 

staffing2We are in need of banquet servers. Starting pay is $8.00/hour, and if eager and dependable, you can bump to $8.50 after 3-6 months. We work around school schedules, and you determine which shifts they want to pick up. You will also get to work at many different venues and see how each property goes through the process. It’s a great way to meet the right people and get a foot in the door.

 

Also, we are looking for Guest Service Agent for a large hotel in Springfield. The Guest Service Agent is responsible for providing guests with excellent service, as well as conducting registration and billing services in a professional, friendly manner. Responsibilities include greeting guests, perform check-ins and check-outs of guests daily, answering the telephone, making reservations, running daily reports, and ensuring organization at the front desk. Applicants must have experience in guest services, with a strong knowledge of Springfield and excellent computer skills. Knowledge of OPERA operating system is beneficial. Pay is $9.00/hour + incentive. Hours may include days, nights, and weekends, as well as holidays. Weekends are required.

If you are interested in applying, please complete an application at www.staffingplusspringfield.com, and refer to banquet server or guest service agent. Also, you need to reference that MSU Hospitality is who referred you.

 

 

discovery_center_logo

We are having a special event on Saturday, October 15 from 6-9pm called Night at the Museum; it’s a fundraising event to help create scholarship opportunities for low income students so that all students can experience hands-on STEM education. We were hoping to get in contact with any student organizations within the Department of Hospitality Leadership that might be interested in volunteer opportunities for that evening, specifically working with our vendors at their food stations. We are looking for energetic students that want to learn about the operation of large special events from a hands-on, first-hand experience.  This is a unique opportunity for students to meet major donors and industry leaders of Springfield, and we would love for Hospitality Leadership students to be a part of this. Feel free to give me a call or send an email if I can answer any further questions—I look forward to hearing from you soon.

 

 

Jennifer Collins
Education & Marketing Coordinator
Discovery Center of Springfield
jcollins@discoverycenter.org
417-862-9910×726
www.discoverycenter.org

 

 

 

425 downtown

425 Downtown is currently looking for outgoing self-driven individuals to add to our Banquet Staff team. The position is part time with flexible hours, including weekends. Job includes setting up for special events, serving during the events, and clean-up and reset at the end of the night. Banquet, serving or catering experience preferred. If you are interested please e-mail your resume to info@425downtown.com.

 

OreillyPreston_Logo

O’Reilly Hospitality Management and O’Reilly & Preston Law Firm are looking for one runner to help both offices with simple office tasks and run errands, etc. The tentative hours are 10am-5pm Mon-Fri with some flexibility with class schedules. The pay rate will be minimum wage plus mileage. If interested, call (417) 890-1555 for details.

 

chick fila

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Hospitality Students Receive Certification in Hotel Industry Analytics

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Six undergraduate students from Missouri State University’s hospitality and restaurant administration (HRA) department successfully completed the Certification in Hotel Industry Analytics (CHIA) examination. CHIA credentials indicate the ability to assess several forms of hotel industry data and to formulate analytical implications on the hotel marketplace. Additionally, HRA students completing the CHIA process demonstrate the ability to evaluate the market dynamics of multiple hotel sectors.

 

Dr. Albert Barreda, assistant professor and faculty mentor in the hospitality and restaurant administration department noted, “We are proud of our students’ performance on the CHIA examination. The preparation needed to complete the examination is intense and demanding. This certification presents a great opportunity for our students at Missouri State University to be more competitive in the job market and hones their ability to effectively analyze the lodging sector”.

 

The HRA department is continually seeking ways to provide students with exceptional learning tools. According to Dr. Stephanie Hein, head of the hospitality and restaurant administration department, “Providing opportunities for our students to receive industry recognized credentials, such as the CHIA, is just one way our department works to advance hospitality education. We are proud of our students’ commitment to successfully complete the CHIA process”.

 

Students receiving CHIA credentials include:

 

  • Andrew Crocker, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in lodging.
  • Tanner Dennis, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in food and beverage.
  • Jialiang Li, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in food and beverage.
  • Rebecca Rice, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in tourism.
  • Mitchell Warmbold, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in lodging.
  • Peng Xu, a senior completing a bachelor of science in hospitality and restaurant administration with an emphasis in general operations.

 

The CHIA program is offered through a joint effort between the American Hotel & Lodging Educational Institute (AH&LEI), the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE), and Smith Travel Research (STR). CHIA candidates must successfully complete four modules including a) hotel industry analytical foundations, b) hotel math fundamentals-the metrics used by the hotel industry, c) property level benchmarking, and d) hotel industry performance reports.

alberts class alberts class2

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Two Missouri State University Students Receive “Bob Smith Scholarships” from the Missouri Travel Council

The Missouri Travel Council has awarded two $1,000 scholarships to students pursuing hospitality, travel and tourism related majors. Applications were received from students at Missouri State University, Ozarks Technical Community College, as well as the University of Central Missouri. This year’s winners are:
• Kasey Eberth, a sophomore from Kansas City, MO, attending Missouri State University. He is majoring in Hospitality and Restaurant Administration with a minor in Marketing (Advertising and Promotion.)
• Brice Bube, a sophomore from Valley Park, MO, attending Missouri State University. He is majoring in Hospitality and Restaurant Administration with a minor in Spanish.
The Missouri Travel Council awards the “Bob Smith Tourism Scholarship” annually and over the past 18 years has provided $30,000 in scholarships to 30 students in colleges and universities from across the state of Missouri. The scholarship is named in recognition and appreciation of R.B. “Bob” Smith III, an icon and long time employee of the Missouri Division of Tourism, who served in a number of capacities over the years including Deputy Director and Interim Director.

Scholarship applicants are required to meet several criteria, including being a full-time student at an accredited college or university in Missouri with a grade point average of at least 3.0 on a 4.0 scale. Applicants are required to complete a Scholarship Application Form, along with providing a narrative that provides scholarship judges with insight into their academic activities / achievements, community involvement, hospitality/tourism related experience (work or volunteer) and goals / future career plans including a statement of why they are pursuing a career in a hospitality, travel and tourism related field.

Congratulations and best wishes for continued success to
Kasey Eberth and Brice Bube, this year’s scholarship recipients.

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Strategic Planning for Signature Hospitality Program

strategic

 

Throughout the spring semester, the hospitality faculty, staff, and board of advisors held multiple strategic planning sessions. The resulting strategic plan will serve two purposes. First, the plan will guide the department’s efforts to support Missouri State University’s 2016-2021 long-range plan. Second, the plan will offer a road map for the department’s efforts to become a signature program of the university.

 

The university as well as the department will focus attention on the following areas:

  • Academic Profile
  • Student Experience
  • Diversity and Inclusion
  • Globalization
  • Infrastructure
  • Funding

 

The university’s long-range plan is now available online. As we enter the 2016-2017 academic year, expect to hear more about the department’s implementation of the strategic plan.

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