Recap: Making Your Statement in a Digital World – April 12, 2017

We recently presented Making Your Statement in a Digital World, a comprehensive training session for Missouri State website, blog and social media managers.

The session was presented in two parts.

  • Part 1 focused on writing for blogs.
  • Part 2 dove deep into the social media universe and discussed strategies for storytelling and audience engagement across a variety of platforms.

Missouri State students

Key takeaways


  • A blog is a great place to build a relationship with your audience.
  • Use headers, images and quotes to flesh out your blog and make it easier for your audience to read.
  • Use classic storytelling tools, like perspective, conflict and tension, to create blog posts that resonate with your audience.
  • A blog makes a great content repository. Consider using blog posts for the most in-depth version of your news and events and distributing shorter variations of the post across your social media channels.

Social media

  • Good social media is interactive and unpretentious and should look effortless — even though good social media management requires a lot of effort.
  • Don’t dive into every social media channel at once. Pick ones that help meet your strategic communication goals.
  • When deciding whether to take on a new social media channel, analyze whether it’s a good fit for your goals, target audience and current resources.
  • Identify the ideal audience member for your social media. Get specific with the details; even consider giving that person a name. This will make it easier to create conversational, personal social posts.

Access the presentation

Brand banners


  • Use Facebook Pages to share your organization’s story and connect with your fans.
  • Facebook Pages help you become
    • Discoverable
    • Connected
    • Timely
    • Insightful
  • That it’s social media’s biggest platform is a benefit for reach, but a challenge for organizations to acquire attention.
  • Promote transparency. Allow anyone to publish to your page or tag you in photos.
  • Post videos directly to Facebook to boost your posts’ reach.


  • Act like your own biggest fan.
  • Always respond to questions and concerns from your audience.
  • Focus on linking to mobile-friendly content.
  • Think about your voice. An institution does not have to sound institutional.
  • Use precise university-branded hashtags.
    • #MSUBears (athletics)
    • #GoMaroon (student engagement, traditions, etc.)
    • #BearGrads (commencement)
    • #CitizenBear (public affairs)
    • #BearsHomecoming (homecoming)

Visual Platforms

  • Visual content captures our attention more quickly than text.
  • Use Instagram if your organization lends itself to visual storytelling, but note the platform focuses on consumption, not interactivity.
  • YouTube reaches more 18-49-year-olds than any cable network in the United States.
  • However, there’s no formula for making a video go viral.
  • Use aggregators to combine cross-platform posts around a theme or hashtag.

A student walks to class

Access the presentation

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One Response to Recap: Making Your Statement in a Digital World – April 12, 2017

  1. MSVCP140 ddl says:

    first-chop )))))))))

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