Zoom support is in the process of clearing out Zoom cloud recordings created prior to Fall 2020 to ensure continued availability of cloud storage for the current semester. We have started with older recordings, but if you wish to keep any recordings that were created prior to the Fall 2020 semester, we request that you download them from Zoom cloud storage. If you have … [Read more...] about Zoom Recording Clean Up
Starting September 27, 2020, Zoom will require all meetings to use either a waiting room or passcode for added security. We have strongly encouraged users to implement at least one of these options to prevent the “Zoombombing” that occurred in early Spring as the tool became more widely used. Zoom is now requiring these measures for added security. If no choice is made for … [Read more...] about Updated Zoom Requirements
Soon, all current MSU students and employees will have Self-Service Password Reset (SSPR) activated on their accounts. You will be notified prior to SSPR activation on your account, so be on the lookout for an email from us. What is Self-Service Password Reset (SSPR) Self-Service Password Reset (SSPR) is a Microsoft service that allows users who have forgotten their account … [Read more...] about Coming Soon: Self-Service Password Reset (SSPR)
In response to the ongoing COVID-19 situation, Microsoft has provided a 6-month free trial of their Audio Conferencing in Office 365 software to Missouri State faculty and staff. This software allows up to 250 attendees to call into meetings using their phones. Audio conferencing is useful when users cannot use the Microsoft Teams or Skype for Business applications to attend … [Read more...] about Microsoft Audio Conferencing Now Available
Self-Service Portal Now Available The new Help Desk Service Portal is now available to all Missouri State users. If you have a technology issue or need to request a service appointment, you can visit MissouriState.edu/HelpDesk to submit a request. In addition to submitting requests for help, the Help Desk Service Portal also has an extensive Knowledge Base full of helpful … [Read more...] about New Help Desk Service Portal