Dr. Yoshimasa “Nancy” Kageyama always has amazing research to present. This summer, she attended the Asia Pacific Tourism Association (APTA) 2018 Annual Conference. The conference was held July 3-6 in Mactan (Cebu), Philippines. Kageyama and Dr. Albert Barreda presented three papers: One each individually and the final one together. About their … [Read more...] about Go above and beyond for consumers
Drs. Albert Barreda and Yoshimasa “Nancy” Kageyama were recently recognized for one of their collaborations. “Evaluating the impact of mega-sporting events on hotel pricing strategies” was given the Outstanding Paper Award, Tourism Review, as part of the Emerald Literati Awards. The Editorial Advisory Board of the Journal of Tourism Review at Emerald … [Read more...] about Hospitality professors recognized for paper
Abbe Ehlers exemplifies the Missouri State University public affairs mission in the classroom and out of it. Ehlers, senior instructor of hospitality leadership, received the Board of Governors' Award for Excellence in Public Affairs. Learn more about this award-winning program "To work to better my community is a gift to me," Ehlers said. "I encourage others to jump … [Read more...] about Hospitality leadership translates to public affairs work
This story was originally published on the Inside Missouri State blog. Dr. Stephanie Hein, department head for hospitality leadership, is the 2018 recipient of the annual Greg Onstot Outstanding Achievement Award. Hein received a plaque and a cash award from the Missouri State Foundation for $1,200. “Dr. Hein has been an engaged advocate and fundraiser for the … [Read more...] about Stephanie Hein recognized with annual Onstot Award
We've all heard the horror stories of working in customer service. But what if there was a way to predict the customer's next move and offer solutions before the situation gets out of hand? Dr. Yoshimasa "Nancy" Kageyama, assistant professor of hospitality leadership, recently went to the International Conference on Human Resources and Talent Management in Taiwan to present … [Read more...] about Better training leads to a more prepared workforce