Med-Pay, the university’s third-party administrator for medical claims, and Mercy’s billing department collaborate to provide monthly combined sessions to assist employees with billing or claims-related inquiries. These virtual meetings are scheduled on an as-needed basis.
To request a meeting please email hrbenefits@missouristate.edu
Med-Pay Online Resources
You can create an account on Med-Pay’s website to:
- Respond to claim questionnaires
- Review Explanation of Benefits (EOBs)
- Request duplicate ID cards
- Access other helpful resources
For assistance, contact Med-Pay at 800-777-9087.
MyMercy Online Access
Mercy’s online portal, MyMercy, allows you to:
- View and pay bills
- Check account balances
- Manage appointments
- Access other billing and healthcare resources
Visit www.mymercy.net to set up your account.
Stay informed:
- For HR news, benefits updates, and professional development opportunities, follow the HR Blog.
- For employee wellness updates, follow the Wellness Blog.
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