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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

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Archives for September 2020

Update – Microsoft 365 Outage

September 28, 2020 by Stacey Tune

Microsoft has published an update regarding the Microsoft 365 Outage reported around 4:45 PM.  They are rerouting traffic to alternate infrastructure to improve the user experience as they continue to investigate the issue. 

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Uncategorized

Microsoft 365 Outage

September 28, 2020 by Stacey Tune

Microsoft has announced an outage that is currently affecting multiple Microsoft 365 services. We’ll update this blog as we get more information on the impact.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Outage, Uncategorized, Unplanned

Completed – Banner Upgrades (Monday, September 28, 2020)

September 28, 2020 by Stacey Tune

Greetings! The Banner upgrades have been completed and verified by Computer Services personnel.

  • Degree Works upgrade was completed Sunday, September 27th 10:00 AM.
  • ODS/EDW upgrade was completed Monday, September 28th 7:45 AM.

Filed Under: Banner, Restored, Scheduled

Banner Upgrades – Saturday, September 26, 2020 – Monday, September 28, 2020

September 24, 2020 by Stacey Tune

On September 26 – 28, 2020, the following systems will be upgraded and therefore unavailable:

  • Degree Works upgrade will be Saturday, September 26th from 6:00 AM – Sunday, September 27th 6:00 PM
  • ODS/EDW upgrade will be Saturday, September 26th from 4:00 AM – Monday, September 28th 8:00 AM

Please note that Degree Works and ODS/EDW, the underlying Oracle database, Argos, AppMan, Custom web applications, and all other systems reliant upon the database will be unavailable for approximately 2 days starting on Saturday, September 26th morning starting at 4 AM.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Banner, Missouri State Alerts, Outage, Scheduled

Completed – Banner Upgrades (Sunday, September 13, 2020)

September 13, 2020 by Stacey Tune

Greetings! The Banner upgrades have been completed and verified by Computer Services personnel.

  • Banner and the systems dependent on Banner became available for use at 5:45 PM.

Filed Under: Banner, Restored, Springfield

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