Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Archives for March 2021

Blackboard Learn Maintenance – Saturday, April 3, 2021

by

On Saturday, April 3, the following system will have security updates applied and therefore be unavailable:

  • 12:01 AM – 8:00 AM (CDT) – Blackboard Learn will not be available.

There will be no impact to other systems such as: University networks, phone systems, main websites, Banner, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

WORKAROUND: Call 417-319-1372 to reach Missouri State University Numbers

by

We have provisioned a temporary number of 417-319-1372 that rings the University Operators who can transfer your call to any MSU party. If you are an AT&T, Mediacom, or Cricket customer or if you always receive a busy signal when calling any MSU phone number, please call our Operators at 417-319-1372 instead of using the permanent number of 417-836-5000. They will help you reach your intended party.

We have escalated this issue with both AT&T and Windstream. Windstream currently provides inbound telephone service to MSU and we have received reports that at least some other Windstream customers are experiencing the same issues of always receiving busy signals.

If you cannot reach our Operators at this temporary number, please email Telecommunications@missouristate.edu or Mark.Harsen@missouristate.edu. All information is welcome regarding this AT&T/Windstream problem and it could aid in a faster resolution.

UPDATED: Incoming calls from AT&T Mobile Users (Monday, March 22, 2021)

by

Currently there are issues with inbound telephone calls from AT&T Mobile users. When an AT&T Cell phone calls a Missouri State phone number it receives a busy signal. AT&T has been notified and is currently investigating.

Should you have any questions or concerns, please contact Steve Coffman at (417) 836-4227 or via email at Stevencoffman@MissouriState.edu.