Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Internet Firewall Upgrade – Friday, April 17, 2020

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On Friday, April 17, 2020, the following systems will be replaced with newer equipment and therefore unavailable:

  • 9:00 p.m. – 10:00 p.m. – All Internet access to and from the Springfield, West Plains and Mountain Grove campuses will be unavailable. Logging in to Blackboard and Office 365 from off campus will not work during this time, but the services will be available for previously logged in users.

Internet access for Commercial Network services such as those used by the eFactory downtown will not be affected. Other services not affected include phone systems, electronic door access and video surveillance systems.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services occasionally must update and replace equipment. Friday evening the firewall that protects the University network will be replaced with a newer model that will include additional security features as well as handle higher speeds.

Should you have any questions or concerns, please contact Josh Stuppy at 417-836-6449 or via email at JoshStuppy@MissouriState.edu.

Telephone Service Outage – West Plains

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The phone switch serving the West Plains campus is currently experiencing failures this morning. Users are receiving a “fast busy” signal when attempting to call in or out of the West Plains campus. Networking and Telecommunications staff are currently investigating and will restore services as soon as possible.

Park Central Office Building Network Outage – Updated

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The data network for Park Central Office Building is currently unavailable.  This outage will affect access to the Internet, servers, wireless, printing, VoIP phones and any other services that rely on the data network.  Analog phones are not affected.  Staff have been dispatched to the site and will restore services as soon as possible.

Update: Services have been restored.  We apologize for the inconvenience.