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Information Services Notifications and Outages

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VPN Login Difficulties – Resolved

December 6, 2024 by Josh Stuppy

Logging into the VPN is currently very slow and sometimes requires multiple attempts.  We are aware of this issue and are working with the vendor to solve it.  If you have trouble connecting to the VPN, please keep trying.  We apologize for the inconvenience and we will update this blog when we have more information.

Update 12/11/2024: The VPN issues have been resolved.

Filed Under: Workaround

Completed – Internet Update – Sunday, March 12

March 9, 2023 by Josh Stuppy

On Sunday, March 12, the University Internet will be briefly disrupted:

  • 7:00 a.m. – 7:30 a.m. Updates will be performed that will cause the University Internet to be unavailable during multiple outages of less than 2 minutes.

There will be no impact to other systems such as: phone systems, Banner, video surveillance systems, and electronic door access.

Should you have any questions or concerns, please contact Josh Stuppy directly at 417-836-6449 or via email at JoshStuppy@MissouriState.edu.

This was completed Sunday at about 7:15 a.m.

Filed Under: Uncategorized Tagged With: Internet

Partial Phone Outage – Tuesday, October 18, 2022

October 18, 2022 by Josh Stuppy

Some IP phones lost connectivity to the phone system last night.

Please contact Telecommunications@MissouriState.edu or call 417-836-5100 with a different phone to report any phone numbers that are not working.

Filed Under: Telephones Tagged With: Restored, VoIP Phones

Completed – Emergency Network Maintenance Sunday, September 4, 2022

September 4, 2022 by Josh Stuppy

The emergency network maintenance has been completed.  The network was offline for less than a minute at 7:10 PM but all systems are back online.

Filed Under: Uncategorized

Emergency Network Maintenance – Sunday, September 4, 2022

September 2, 2022 by Josh Stuppy

On Sunday, September 4, 2022, the University network will undergo emergency maintenance starting at 7:00 PM.  We expect a short system-wide outage of less than one minute, but longer delays are possible.

This outage will affect all networks on the Springfield campus including Internet access, wireless, video surveillance systems, web sites, Blackboard, and any other services that are accessible from the network.  West Plains and Mountain Grove campuses will lose Internet access.

Office365 services such as Teams and email will be accessible from off-campus locations.

Should you have any questions or concerns, please contact Josh Stuppy at 417-836-6449 or via email at JoshStuppy@MissouriState.edu.

Filed Under: Springfield Tagged With: Internet, Network, Outage, Scheduled

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