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Social Media Kit: Spring 2018 Public Affairs Conference

March 27, 2018 by Web Strategy and Development

Students at the public affairs conference

The Spring 2018 Public Affairs Conference theme is Sustainability in Practice: Consensus and Consequences. The conference will help all of us explore best practices for a sustainable future.

Key details

  • What: Public Affairs Conference
  • When: April 10-12, 2018
  • Where: Plaster Student Union and Juanita K. Hammons Hall for the Performing Arts at Missouri State
  • Who: Plenary speakers, guest artists and presenters
  • No tickets required
  • All events are free and open to the public

Share your story

Help us discuss the Public Affairs Conference by sharing it on social media. Posts with the #CitizenBear hashtag will be pulled to the #CitizenBear Tagboard.

Make your post social media savvy

  • Tag your posts with the official Public Affairs Conference hashtag, #CitizenBear
  • Follow Missouri State University on Facebook or @missouristate on Twitter
  • Tag your posts with the Springfield, Missouri hashtag: #SGF
  • When you post to Facebook and Twitter, boost your status update by sharing it with a photo or video
  • Nothing beats a first-hand perspective. Share a photo from or quote about your experience

Visual Assets

Video

Live video

The university will live stream four conference events on YouTube.

Watch Ron Ireland plenary

Watch Brady Deaton plenary

Watch Majora Carter plenary

Watch Vivian Carter plenary

Facebook images

These images are cropped and ready to be your Facebook cover photo.

Students at a conference event for Facebook Students at a voter registration table for Facebook Students walking by colorful international flags for Facebook The Bronze Bear statue with international flags for Facebook

Twitter images

These images are cropped and ready to be your Twitter cover photo.

Students at a conference event for Twitter Students at a voter registration table for Twitter Students walking by colorful international flags for Twitter The Bronze Bear statue with international flags for Twitter

Instagram

Share these images on your Instagram account to share the Public Affairs Conference.

Students at a voter registration table for Instagram Students at a conference event for Instagram The Bronze Bear statue with international flags for Instagram Students walking by colorful international flags for Instagram

Sample social media posts

Sample tweets

  • Join the @MissouriState community for its Public Affairs Conference April 10-12. http://bit.ly/1HFHLnl #CitizenBear #SGF
  • What does it mean to live in a sustainable world? http://bit.ly/2mOlgNe #CitizenBear #SGF
  • These events at @MissouriState will help you become a more informed citizen. http://bit.ly/1BM0PvB #CitizenBear #SGF

Sample Facebook posts

Pair either of these suggestions with a photo from the Facebook section.

  • I’m a #CitizenBear at the Missouri State University Public Affairs Conference April 10-12. It’s free, and all are welcome. Check out the lineup of speakers: http://bit.ly/1HFHLnl #CitizenBear
  • Explore how to be an ethical citizen at the Missouri State University Public Affairs Conference. Discover this list of great presenters at the conference: http://bit.ly/1HFHLnl #CitizenBear

Filed Under: Social media, Social media kit, web strategy and development Tagged With: content, facebook, new media, Public Affairs, Social Media, Social Media Kit, Twitter, Web, web and new media, YouTube

Lessons learned from the Alumni Association and Bear Bulletin redesigns

March 2, 2018 by Web Strategy and Development

person using mouse at computer

We recently, by that I mean a year ago, decided it was time to redesign the Alumni Association’s digital communications. Before embarking on this glorious journey we first needed to figure out what we wanted to do and why we’re doing it.

Make a game plan

We developed a set of goals to help us keep our audience in mind.

  1. User access to information on mobile devices
  2. Clear calls to act for alumni to engage with the university
  3. Streamline university news with alumni-centered stories from the printed magazine
  4. Implement our sub-brand across all communication platforms

Then laid out the three phases we planned to execute.

Phase 1 – Missouri State Magazine online

During this phase we found alumni want to get their printed magazine in an easy to read online format. So, we tore down the old magazine site and built a new blog. Through the use of syndication, we are able to pull real-time stories from the university communications department. We can now feature stories from the news, highlight faculty work, showcase student awards and give a home to all the alumni stories. The Bear Bulletin blog is mobile friendly and ties directly to our website.

From old to new – blog

Old magazine format on desktop.
New blog format for featured magazine stories on desktop.
Old magazine format on mobile.
New blog format for featured magazine stories on mobile.

Phase 2 – New mobile friendly website

Next step, updating our website to streamline information about events, programs and ways alumni can volunteer. Warning, don’t go into a website redesign before a major event. I planned to finish the redesign before Homecoming, but didn’t take into account all the updates to the Homecoming website.

Again, we went back to our goals and consulted the Alumni Association Board and Council. Since mobile stacks information into one column, we created a hierarchy for the content and used clear calls to act buttons on our Missouri State University Alumni Association website.

A mobile-friendly site

old alumni site
Old outdated alumni desktop site.
new alumni site
Newly updated and organized desktop site.
old not mobile friendly alumni site
Old and not mobile friendly website.
new mobile friendly alumni site
New and very mobile friendly website.

Phase 3 – New e-newsletter

Again, the data showed us nearly 50% of the audience accesses our email from a mobile device.  We stuck with one column, used more full-width photos, added calls to act buttons and reduced the text.

An email you want to open

Old desktop version of the Bear Bulletin e-news letter.
New desktop version of the Bear Bulletin e-news letter.
Old mobile version of the Bear Bulletin e-news letter.
New mobile friendly version of the Bear Bulletin e-news letter.

What we learned

  • Timeline for completion
    • Keep in mind vacations
    • Summer was great for us
  • Website
    • Plan ahead for any major content editing on your site
      • Ex: Homecoming is our biggest event and we were in redesign – not so good
    • Build sitemap
      • Before you start rearranging look at site navigation first
      • Then layout your pages
    • Review links on your site and pointing at you
  • Check mobile

You can download the full presentation for reference.

Filed Under: brand, Mobile, Redesign Tagged With: Blogs, digital communication, mobile friendly, Redesign, web and new media, websites

Be smart on social: You’re one of us

February 27, 2018 by Web Strategy and Development

Smartphones and keys scattered on a maroon table

Here’s our best advice for managing your personal social media accounts when you work at Missouri State (or any other organization):

Listen to Dwight Schrute.

“Whenever I’m about to do something, I think, ‘Would an idiot do that?’ And if they would, I do not do that thing.”

– Dwight Schrute, “The Office,” Season 3, Episode 17

In other words, use common sense.

You may represent the university when you use your personal social media accounts. So keep it as clean and positive as possible. Post nothing derogatory, sexist, racist, or otherwise offensive.

Our office has updated the brand social media guidelines to reflect other recommendations for your personal social media accounts, including how to add a “disclaimer” in your account bio.

Filed Under: Social media, web strategy and development Tagged With: facebook, instagram, Social Media, Twitter, Web, web and new media

Recap: Making Your Statement in a Digital World, Spring 2018

February 26, 2018 by Web Strategy and Development

Students dressed in Missouri State shirts taking a selfie with a pink phone

Kevin Agee and Kai Raymer recently presented Making Your Statement in a Digital World. It was a comprehensive training session for Missouri State website, blog and social media managers.

Access the presentations

We presented the Feb. 23 training session in four parts.

  • Brand storytelling (adapted from Ologie)
  • Readability
  • Social media
  • Accessibility

Key takeaways

Brand storytelling

  • Having a brand is a great start. But you need more than that. You need stories to execute it.
  • The problem is most higher ed stories aren’t stories at all, such as …
    • “Your professors will really get to know you.”
    • “You’ll get hands-on experience.”
    • “This is where you’ll discover your calling.”
  • A great Missouri State story does three things:
    • Makes an emotional and rational connection.
    • Builds meaningful relationships.
    • Is authentic.
  • Lead with the most interesting message. Not the most important.
  • Your voice is unique. Say it that way.

Readability

  • For better readability, use concise text and a scannable layout. Keep your message short and give readers an easy way to find the information they want.
  • Newspapers aim for a 7th-grade reading level. So should you. Approximately 70 percent of people read at an intermediate (6th-8th grade) level.
  • Make sure your content looks good on mobile. Current and future students are researching your department/program on their phones.
  • Improve your content’s readability with tools like Hemingway App and Yoast SEO.
  • Better readability gives your message more impact. You’ll improve audience reach/growth, audience action and efficiency (save $$$).

Social media

  • Use Instagram as a window into your department or organization. Strong, high-quality visuals are a must. Tell your story through pictures and videos and allow users to derive meaning.
  • Twitter is best used for conversation, not promotion. Don’t be afraid to let go, have fun, and be transparent with your audience. Customer service happens here.
  • Don’t believe what you’ve heard: Facebook still reigns supreme. Share news, human interest stories and your successes. Deal with negativity in a transparent fashion.
  • Worry not about your number of followers. Want to increase your base? Be good. Deliver interesting content people will want to consume.
  • Aim for the heart with all of your platforms. Be the account that makes people feel like they’ve picked something special to them.

Accessibility

  • Accessibility helps people with disabilities or limited abilities better use the web.
  • There are legal, ethical and beneficial reasons to maintain an accessible website. Accessibility makes your website better.
  • Three staples of accessibility: alt text, headings and descriptive links.
    • Alt text is the text equivalent of a photo. Imagine you were describing the image to someone via text message or phone call.
    • Headings are vital for screen readers and give all visitors an easy outline of your website.
    • Descriptive links explain what the link offers. You shouldn’t have to read surrounding content for context. Don’t write “click here” for your links.
  • Use tools like WAVE and Web Press’ accessibility checker. They’ll find accessibility issues on your website.
  • Follow our ongoing Accessibility blog series for the latest tips and strategies.

Filed Under: Accessibility, Social media, Training, web strategy and development Tagged With: Accessibility, Office of Web and New Media, readability, Social Media, Social Media Boot Camp, Training, web and new media

Improve your digital marketing strategies Feb. 23

February 14, 2018 by Web Strategy and Development

Students taking a selfie

Join us for a free half-day session about best practices for websites, blogs and social media. We’ll offer tips and tricks for online marketing and communications. This training is a terrific opportunity for faculty, staff and students who didn’t attend the session last September.

Making your statement in a digital world

You’ll learn practical strategies for managing websites, blogs and social media. We’ll answer questions like:

  • How do we repurpose our website and blog content and distribute it on social media?
  • What do users want my website, blog or social media to provide?
  • How do we become better strategic storytellers?
  • How can we utilize the newest features of the upgraded blog themes?
  • What are some tips and tricks we can use to make sure our site is accessible for all users?
  • How do we manage messaging on multiple social media channels?
  • What are some advanced strategies to increase our effectiveness on Facebook, Twitter
    and Instagram?
  • How can we best leverage photo and video content?
  • What can we do immediately to make our digital communications more strategic?

Key details

  • What: Making Your Statement in a Digital World, a free training session on websites and social media presented by Kevin Agee and Kai Raymer
  • When: 1-5 p.m., Friday, Feb. 23.
  • Where: Karls Hall, room 102
  • Who: Open to faculty, staff and students who manage content for Missouri State University websites, blogs and social media platforms.
  • How: This event is free; registration though My Learning Connection is requested. Please feel free to bring your own laptop or tablet.

Filed Under: Social media, Training, web strategy and development Tagged With: blog, blogging, Blogs, content, facebook, Social Media, storytelling, Training, Twitter, web and new media

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  • Last Modified: February 14, 2018
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