Rachel Russell, custodian of records clerk at Missouri State University, received a customer service award from the Defense Counterintelligence and Security Agency.

The agency states, “On behalf of the Missouri Field Office, I’d like to express our sincere appreciation for your efforts, skills and high-level of customer service in support of the Defense Counterintelligence and Security Agency and its mission. Your help contributes to the success of our agency and the role it plays in helping to defend the country against our adversaries. We look forward to future collaborative efforts.”