We are currently hiring for a full time Customer Service Representative at our Ozark, MO location. Compensation is based on experience.
To apply, please contact Jana Clark at 417-451-6162 ext. 12 or email at jclark@cei-hwli.com.
Certified Express, Inc. is a refrigerated carrier company based in Neosho, MO. CEI formed in April 2003 and currently operates over 130 power units with a fleet of 53′ refrigerated trailers. Our trucks and trailers are equipped with satellite tracking services to ensure real time tracking and on-time delivery. CEI primarily operates in the Regional Midwest and Southwest but is apportioned and available to operate in the 48 contiguous states.
Huntington Woods Logistics, Inc. provides a full service, asset based Logistics and Brokerage Service. Our company is MAP 21 Compliant with our own MC# authority, licensing and insurance. HWLI is DOD approved with access to government FAK. HWLI is listed in the Compunet Credit Services “Gold Book” which ranks HWLI among the best logistic companies in the world.
Essential Functions:
- Build and maintain information into the McLeod System
- Answer phones and help customers accordingly
- Assist with tracking and tracing all loads
- Assist maintaining carrier packets and insurance
- Assist with DAT updates
- All other tasks as assigned
Job Requirements:
- Must be proficient in Microsoft Office
- Must be thorough and have great organization skills
- Ability to work under pressure
- Ability to handle multi-functions
- Knowledge of bookkeeping and office functions
- Ability to work proficiently and efficiently in a timely manner
- Highly detail oriented
Work Environment: CSR duties operate in a clerical, office setting. This role routinely uses standard office equipment such as computers, scanners, phones, copiers, filing cabinets, and fax machines.
Physical Demands: CSR duties require the ability to sit and/or stand for long periods of time. It may also require walking primarily on a level surface for certain periods of time, as well as, reaching above shoulder heights, below the waist or lifting as required to file documents.
Position Type and Expected Hours of Work: This is a full-time position. Days and typical hours of work are Monday through Friday 8am to 5pm. Overtime and weekends may be necessary.