Test Alert

The Fall semester test is scheduled for Tuesday, August 25, at 10:50 a.m.

Missouri State Alert

A notification system that Missouri State University uses to keep our campus community safer and better informed during critical situations.

Enhanced communication

The system sends targeted messages to specific groups within our university community, delivering more relevant information for weather alerts, security threats, campus closures, and other critical incidents.

How it works

The system automatically determines communication methods based on university protocols—you cannot select your preferred method. You can update contact details in My Missouri State.

To officially update contact information

1. Access the “Personal Information” card on your My Missouri State portal
2. Legal name changes require you to take additional steps

Recognizing official alerts

Add these to your contacts to prevent alerts from going to spam.  All legitimate alerts come from these designated sources:

1. Phone messages:
   1. Standard text alerts:
      • 58843
   2. Non-emergency:
      • 417-510-4744
   3. Emergency:
      • 866-318-1306
      • 855-692-1591
      • 844-866-4014
      • 833-330-2158
   4. Email:
      • publicsafetydispatch@missouristate.edu

Additional Information

As part of our ongoing commitment, download the free safety app, Bear Shield, that has additional safety features.

Participation of the mass notification system is mandatory—no opt-out options ensure every community member receives critical safety information when it matters most.

More frequently asked questions about Missouri State Alert can be found on the University Safety website.

Clear, reliable communication is critical—especially during emergencies. To help ensure your alerts reach the right people at the right time, the vendor has updated the phone numbers used for the Missouri State Alert voice calling.

Good to know: This update does not affect e911 services.

Why This Update Matters

These changes improve call delivery reliability and tracking, helping ensure that important messages aren’t delayed, blocked, or mislabeled as spam. It’s part of our ongoing commitment to keeping our communication systems operating at peak performance.

New Outbound Calling Numbers

You may now see voice calls coming from the following numbers:

• +1 (866) 318-1306

• +1 (855) 692-1591

• +1 (844) 866-4014

• +1 (833) 330-2158

Recommended Action

To avoid missed or filtered alerts, we recommend saving them as contacts or marking them as “safe” in device and carrier settings.

Taking this step helps ensure that critical notifications are delivered without interruption.

Helpful Resource

For easy reference, you can bookmark and share this continuously updated resource with your teams:
What Phone Numbers Will I Receive Texts/Calls From?

Staying Informed

Updates like this are done to maintain system reliability and performance—and we’ll always communicate changes, so you’re never caught off guard.

More frequently asked questions about Missouri State Alert can be found on the University Safety website.

Missouri State University launched an improved emergency alert system on July 1, designed to keep our campus community safer and better informed during critical situations.

Enhanced communication

The upgraded system can now send targeted messages to specific groups within our university community, delivering more relevant information for weather alerts, security threats, campus closures and other critical incidents.

How it works

The system automatically determines communication methods based on university protocols—you cannot select your preferred method. You can update contact details in My Missouri State.

To officially update contact information:

• Access the “Personal Information” card on your My Missouri State portal
• Legal name changes additional steps

Recognizing official alerts

All legitimate alerts come from these designated sources:

• Text messages:
• • Standard alerts:
    • 58843
  • Non-emergency:
    • 417-510-4744
  • Emergency:
    • 833-586-0048
    • 833-510-1110
    • 833-489-1417
    • 833-545-0043
• Email:
• • publicsafetydispatch@missouristate.edu

Add these to your contacts to prevent alerts from going to spam.

Test alert: July 9

We’ll send a test message on Wednesday, July 9 at 10:45 am. If you don’t receive it, update your contact information immediately through your My Missouri State portal.

Looking ahead

This enhancement is part of our ongoing campus safety commitment. A new safety app will launch this fall with additional features.

Participation is mandatory—no opt-out options ensure every community member receives critical safety information when it matters most.

More frequently asked questions about Missouri State Alert can be found on the University Safety website.