By Dr. Charlene Berquist, Director, and Heather Blades, Associate Director

Kati graduated with a Bachelor’s Degree in Psychology and the Undergraduate Certificate in Conflict and Dispute Resolution in the fall of 2019.

Why did you decide to take the Certificate in Conflict and Dispute Resolution?

I initially decided to pursue the certificate to supplement my knowledge of interpersonal interactions and gain new skills for engaging with people. However, I quickly realized that the certificate holds information that is applicable not only to my professional life, but to all of my relationships.

How do you plan to use what you are learning in the certificate program in the future?

I plan to use the certificate as a step to further my studies in conflict resolution and to enhance my ability to serve others.

What are your future educational/career goals or plans?

When I finish my BS in Psychology in December, I plan to obtain a position in case management while working on a master’s degree in Non-profit and Civic Leadership in Organizations. My ultimate goal is to work on helping navigate and resolve conflicts with non-profits and NGOs.

You just completed a short-term study abroad program looking at conflict, peace, and reconciliation in Northern Ireland. What were the most impactful lessons you took away from this program?

Conflict is ongoing, and the resolution of conflict is dynamic. One of the biggest take-aways from my time abroad is how lasting the effects of conflict and intergenerational trauma can be.

What would you say to someone who is considering taking the Certificate in Conflict and Dispute Resolution?

Absolutely do it. The knowledge I have gained from the courses in this program has been so useful. The professors are among the best I have had.