The Employee Assistance Program is a free, confidential service to help you and your immediate family members with a wide range of problems. Its available 24 hours a day, 365 days a year.

EAPs can help by providing information, support and referral services to assist you with life concerns. The assistance may be provided by phone, online and/or face to face counseling.

Some areas where EAP can assist you and your family are:

• Grief and Loss
• Financial and Legal Planning
• Living a healthier lifestyle
• Stress Management
• Parenting
• and many more!

There are two options to access EAP services: New Directions Behavioral Health (Mercy) and Cigna.

New Directions Behavioral Health (Mercy)

Offers an array of behavioral health solutions, ranging from a helpline, to short term counseling, to crisis management and more.

For more information on the services offered by Mercy,  visit the New Directions Website. To login use the passcode “msu”.

You can also check out the Mercy Employee Assistance Program MSU March 2020 handout to utilize some resources to help cope with the stress of the COVID-19 outbreak.

Cigna

Cigna can help you and your immediate family members address life’s many challenges. Cigna offers counseling for work-life issues assistance with finding child or senior care, help with legal or financial matters and more.

For more information on services offered by Cigna, visit the Cigna Website or call 1-800-538-3543.