Prime Inc.
Job Title: Operations Intern
Reports To: Director of Operations
Department: Operations
Division: Refrigerated
Summary: An internship at Prime will allow you to gain marketable skills and learn about all aspects of Dispatch, customer service, technology, key department training, and sales by performing the following duties:
Essential Duties and Responsibilities include the following:
§ Assist fleet managers and operations personnel, as well as various support activities.
§ Tracking location and status of loads
§ Providing assistance to customers with delivery and pick-up appointment times
§ Performs administrative and clerical duties to support full-time staff.
§ Provide information to customers, drivers and dispatchers throughout the day.
§ Complete continuing training as directed by management.
§ Practice Company Core Values.
Performs related work as required.
QUALIFICATIONS REQUIRED:
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of trucking/transportation industry preferred, but not required.
Abilities
Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 40 WPM. Proficient in Excel, Word, and Outlook. Flexible schedule with the ability to work at least 25 hours per week, and up to 10 hour shifts; Prime will work around class schedules. Ability to work evenings and weekends are required.
Experience, Education, and Training
Must be enrolled in a 4-year college or university with a major in Supply Chain Management or other business related field. Applicants must be enrolled at least at a junior level.
Physical Requirements
Must be able to sit a majority of your shift. Must be able to multitask and handle potentially a large volume of phone calls and correspondence. Must be able to communicate both written and verbally.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment.
Licensing/Certification
None required.
Miscellaneous Requirements
Requests for time off (Holidays, school breaks, etc.) will require advance approval based on department needs. Minimum of two consecutive semester’s commitment is required.
Non-Discriminatory Workplace Environment
Prime strictly abides by all provisions of the Americans with Disabilities Act of 1990 (“ADA”). Any applicant who is able to perform the essential functions of the job with or without a reasonable accommodation will not, on this basis, be precluded from hire or prohibited after hire, from that job assignment so long as any required reasonable accommodation of such a disability does not impose an undue hardship upon Prime as defined within (42 U.S.C. §§ 12101-12213).
Prime wholly adheres to all provisions of Title VII of the Civil Rights Act of 1964 (Title VII). Under no circumstances does Prime discriminate or otherwise afford preferential treatment that would compromise or otherwise adversely impact the employment prospects or retention of any class of applicants for considerations related to religion, sex, national origin or age.
Safe Workplace Environment Within Prime’s Safety-First Culture
Prime at all times ensures a safe work environment, as statutorily required by Section 5 of the OSH Act of 1970. In so doing, Prime provides to all employees working conditions that are free of those hazards likely to inflict serious injury or death upon them. In accordance with 29 U.S.C. 673, Prime fully and timely reports to OSHA, and those affiliated agencies, any workplace accident that is statutorily defined as “reportable.” Prime also fosters a workplace that allows for employees to freely, independently, and without the fear of retaliation, report the following: 1) any work place hazards, 2) the need for workplace hazard correction, or 3) any reportable workplace injuries.
As a condition of employment, all PRIME employees must comply with PRIME’s OHSA safety training and any related company rules, protocols, and programs. PRIME’s OSHA safety program and policies are designed to ensure the safety of all PRIME employees. PRIME employees are at all times required to dutifully comply with any and all of PRIME’s OHSA safety requirements throughout the duration of their employ at PRIME. The failure of any employee to abide by the safety requirements stated in this paragraph may subject the employee to the appropriate disciplinary action, up to and including termination.
Modified Task Requirements/Changed Circumstances
All Prime employees are required to fully and continuously satisfy his or her job description/required qualifications at all times. In the event that the employee’s job description and responsibilities are modified due to changed circumstances that respect the employee’s responsibilities and/or related performance tasks, the employee will be notified by his or her supervisor of any such changes. The employee should immediately contact Prime’s Human Resources Department in the event that any of changed responsibilities and/or tasks create an undue burden or make the safe and lawful performance of those tasks impracticable or otherwise too difficult to successfully perform. By providing signature to this initially-executed job description profile, the employee acknowledges that any changed responsibilities and/or related performance tasks will be fully and continuously adhered to in combination with, and furtherance of, the provisions agreed to herein.
I have read the job description in its entirety and understand its contents. I can perform the essential functions outlined with or without reasonable accommodation under the Americans with Disabilities Act.
Signed: ________________________________ Date: _________________