Our featured McQueary College of Health and Human Services (MCHHS) staff member is Eric Shively, the information technology coordinator for the college.
He keeps classrooms, labs and offices running by ensuring faculty and staff have the tools and support they need to serve students well.
Let’s get to know more about him.
Where are you originally from?
I grew up in Indiana on a farm about a mile outside a small town and roughly 30 minutes from downtown Fort Wayne, the second-largest city in the state. I’m a proud Hoosier and Colts fan.
Why did you decide to join Missouri State and how long have you been here?
I started as a part-time employee with MCHHS Technology in 2010 and quickly realized how much I enjoyed supporting the university community. I moved into a full-time IT role in 2012.
Where else have you worked before joining Missouri State?
Before joining here, I’ve worked in different companies as an agriculture research assistant, a loss prevention manager and a construction foreman.
What’s your educational background?
I earned an associate degree in computer networking from Ozark Technical College in 2008. I’m a proud Missouri State alumnus. I completed my bachelor’s degree in criminology in 2011 and my master’s degree in educational technology in 2015.
What does your role in MCHHS entail?
As a technology coordinator, my role is to support faculty and staff, so they have the tools, support and assistance they need to succeed.
How does your work support MCHHS students, faculty and staff?
I believe we’re all here for the students; without students, we don’t exist. With that in mind, my goal is to support faculty and staff so they can best serve our students.
What do you enjoy most about working at MCHHS?
I truly love my job. Every part of it is a privilege and I enjoy the variety and opportunities it brings.
Technology can be challenging for some people. What advice do you give to those who feel intimidated by it?
Technology can be incredible and powerful, but it can also be so frustrating. Always start with the simplest fix; you’d be amazed at what a quick restart can solve.
What’s one tech tip or tool you wish more students and/or employees knew about?
Don’t be afraid to ask questions or search for answers. There’s no shame in not knowing something or trying something different. Failing is just another way to learn; just try not to repeat the same mistake that caused the issue in the first place. Also, make use of the resources around you.
How do you usually spend the holiday season?
Enjoying the moments and spending time with friends and family. We decorate both inside and outside the house; so much so that it looks like a Hallmark Christmas movie.