Information Services Notifications and Outages

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Microsoft OneDrive file selection no longer available for Brightspace assignments

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Microsoft has disabled the OneDrive file upload option for Brightspace assignment submissions. Previously, when a learner added a file to an assignment, they would see the option to directly upload a OneDrive file. That integration has been disabled. The OneDrive option still displays temporarily and we are working to remove it to prevent further confusion, but we wanted to alert students and faculty as quickly as possible.

There is no disruption to previously submitted assignments, but moving forward students will no longer have that selection available. We apologize for the disruption, but this was not a choice on behalf of Missouri State or Brightspace. Microsoft has made this change across all learning management systems.

If you are on a computer with OneDrive installed, you can use the Add File option and choose My Computer, then select files from your OneDrive. If you are on a computer without OneDrive installed, you will need to navigate to OneDrive online and download your file to the computer you are working on before you can upload it.

We are very sorry for this disruption, please submit a ticket if you need further assistance understanding how you can upload your files.

Resolved: Brightspace Slow or Failed Login

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Update 4:35 PM Central, this issue should now be resolved. Please submit a ticket if you are still having problems with slowness or failure to login.

 

We have reports of Brightspace being slow to load or failing to allow users to login. This is not specific to Missouri State and is being addressed with the vendor. We will provide updates as quickly as possible.

Resolved: Brightspace Connection Problems

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Update 2:00 PM Central

Brightspace reports that the issues should now be resolved. We are monitoring to ensure that there are no further problems reported. If you are still experiencing connectivity issues, please submit a ticket so we can get you the fastest possible assistance. Thank you.

Original Post:

Brightspace is currently experiencing connection problems. Users may experience slowness or 500 errors at this time. We will continue to provide updates on the situation as they are available.

Format Change for New Missouri State Login Accounts 

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Starting September 2nd, newly created Missouri State login accounts will look a little different. Previously, new accounts ended in either “s” for student, or “e” for employee. However, as we re-imagine the account process, we will no longer create separate accounts for different roles at the university, so this distinction is being phased out.  

At this time there are no changes to already existing accounts, but you will begin to see employees who have a Missouri State login account ending in “s” if they have a previous student account. Students may also have accounts ending in “e” if they are current or former employees. That should not be considered a marker of someone’s main role with the university moving forward. 

New student and employee accounts will use a combination of initials and numbers followed by @missouristate.edu (e.g. abc123@missouristate.edu). New accounts will also not contain @login or @live as part of the Missouri State login account. The email address and Missouri State login account will match when accounts are initially created, though both students and employees are still eligible to request an email alias if desired. 

We appreciate everyone’s understanding as we make these changes to streamline our process and improve the account experience for all our users. Questions or problems regarding this process should be submitted as a ticket for prompt assistance.