Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Banner Q2 Upgrade Sunday, April 27

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On Sunday, April 27, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

Banner is back!

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The production Banner database is back. We’ve verified everything we can (some systems have planned outages this time of the evening already) and everything appears to be working just fine. Please report any lingering issues to the Issue Log. Thanks for your patience and thank you to everyone who fixed this issue and verified everything was back up!

Filed Under: Uncategorized

Banner Production Database is down!

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The production database is down. The DBAs are working to restore its functionality. As you probably know, most applications are dependent on the production database so related outages will also be evident. We’ll let you know here when things are back up.

Filed Under: Uncategorized

Banner Upgrades – Sunday, February 2

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On Sunday, February 2, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

RESOLVED: Password Reset and Change Outage

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UPDATE 7:10 PM: This issue has been resolved. We apologize for the disruption.

Beginning at roughly 4:00 PM password resets and password changes to university accounts began failing with an error message. Our systems administration team is investigating the issue and working on a solution. This post will be updated what the outage is resolved.