Information Services Notifications and Outages

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REMINDER: Banner Q3 Upgrade on Sunday 25 October 2026

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On Sunday 25 October 2026, Banner Q3 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including ATLAS, Class Dashboard, Registration Status, and Who-What
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Microsoft OneDrive file selection no longer available for Brightspace assignments

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Microsoft has disabled the OneDrive file upload option for Brightspace assignment submissions. Previously, when a learner added a file to an assignment, they would see the option to directly upload a OneDrive file. That integration has been disabled. The OneDrive option still displays temporarily and we are working to remove it to prevent further confusion, but we wanted to alert students and faculty as quickly as possible.

There is no disruption to previously submitted assignments, but moving forward students will no longer have that selection available. We apologize for the disruption, but this was not a choice on behalf of Missouri State or Brightspace. Microsoft has made this change across all learning management systems.

If you are on a computer with OneDrive installed, you can use the Add File option and choose My Computer, then select files from your OneDrive. If you are on a computer without OneDrive installed, you will need to navigate to OneDrive online and download your file to the computer you are working on before you can upload it.

We are very sorry for this disruption, please submit a ticket if you need further assistance understanding how you can upload your files.

Banner Q3 Upgrade on Sunday 25 October 2026

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On Sunday 25 October 2026, Banner Q3 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Resolved: Brightspace Slow or Failed Login

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Update 4:35 PM Central, this issue should now be resolved. Please submit a ticket if you are still having problems with slowness or failure to login.

 

We have reports of Brightspace being slow to load or failing to allow users to login. This is not specific to Missouri State and is being addressed with the vendor. We will provide updates as quickly as possible.