Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Resolved – Network Outage Affecting Some Downtown Buildings

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Update: This outage is now resolved.

Network equipment outages are currently affecting certain downtown university buildings:

  • A switch outage in Park Central Office Building may result in some service outages within that building.
  • A switch outage in the Jim D. Morris Center is causing a wired and wireless network outage on the fourth and fifth floor of that building.

Networking staff are working to restore service as quickly as possible. This post will be updated as progress is made.

Blackboard Course Clean-Up: Summer 2018, Fall 2018, and Spring 2019

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As part of the regular Blackboard maintenance schedule and the ongoing effort to clear up valuable space on our servers, Computer Services will begin the Blackboard course clean-up process for all Summer 2018, Fall 2018, and Spring 2019 courses on Monday, June 27, 2022. You will see ‘Scheduled to be deleted’ added to the names of all impacted courses to indicate which courses will be removed from Blackboard. The clean-up process will end on July 8, 2022.

What does this mean for you?

If you taught a course in the Summer 2018, Fall 2018, or Spring 2019 semester, those Blackboard courses are scheduled to be deleted. If you need to save any content or grade data from these courses you must do so before June 27, 2022.

Resources:

How to Export Your Course – This article provides instructions for creating a course export file. This will allow you to save a copy of your course content and settings, but it does not include any student enrollments, data, or grades.

  • It is recommended that you save your course export file in a secure location that you will continue to have access to. We recommend storing the file in your MSU OneDrive for Business account, which you will have access to for as long as you are employed by Missouri State University. See How to Store Files in OneDrive for Business for detailed instructions.

How to Download the Grade Center – This article provides instructions for downloading your course Grade Center as a spreadsheet. This will allow you to save a copy of your students’ grades offline for future reference.

End of Semester Blackboard Checklist for Faculty – This article provides best practices and tips for regular maintenance of your Blackboard courses.

Request Help:

If you have any questions or need help with this process, please submit a request to the Help Desk. Click the Request Help button and then please complete the short form so we can assist you promptly. If you are referencing a specific course in your request, make sure that you include the exact course name or ID as it is shown in Blackboard.

Network Repairs – Sunday, May 22, 2022

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On Sunday, May 22, 2022, some systems will be unavailable due to urgent network infrastructure upgrades:

  • 8:00 a.m. – 8:30 a.m. – The campus network will be intermittently available. Services that rely on the campus network, including university websites, Banner, Blackboard, Wi-fi, and on-campus workstation authentication will be intermittently available during this time.  

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.