The emergency network maintenance has been completed. The network was offline for less than a minute at 7:10 PM but all systems are back online.
This was completed Sunday, October 10 at 5:00 PM.
The networks at Missouri State University are experiencing an unplanned outage affecting many servers and services. Our staff is working as quickly as possible to locate and resolve the issue. We apologize for the inconvenience and hope to restore full services soon.
Mark Harsen, Director of Networking and Telecommunications
We are experiencing network difficulties that are affecting multiple systems in the Cheek Hall data center. This includes some of the wireless controllers. Our whole team is trying to find the source of the problems. We will convey information as it becomes available.
We have provisioned a temporary number of 417-319-1372 that rings the University Operators who can transfer your call to any MSU party. If you are an AT&T, Mediacom, or Cricket customer or if you always receive a busy signal when calling any MSU phone number, please call our Operators at 417-319-1372 instead of using the permanent number of 417-836-5000. They will help you reach your intended party.
We have escalated this issue with both AT&T and Windstream. Windstream currently provides inbound telephone service to MSU and we have received reports that at least some other Windstream customers are experiencing the same issues of always receiving busy signals.
If you cannot reach our Operators at this temporary number, please email Telecommunications@missouristate.edu or Mark.Harsen@missouristate.edu. All information is welcome regarding this AT&T/Windstream problem and it could aid in a faster resolution.