Missouri State University
Information Services

Beware of Cybercriminals Targeting Missouri State

Recently, cybercriminals have impersonated at least four Missouri State administrators in fraudulent emails. These criminals have attempted to use targeted, fraudulent emails to steal University funds, as well as personal data that could be used to impersonate or steal from Missouri State employees and students. Due to the knowledge and vigilance of the employees targeted, no University funds or data has been lost, but it’s more important than ever that we stay aware of these threats to keep our students, colleagues, and institution safe.

There are actions you can take to help:

  • Be suspicious of email. Cybercriminals are able to send emails that appear to be from anyone they choose, even your supervisor. If you are instructed to do something like send money or reply with data, verify those instructions by phone or in person.
  • Know where your reply is going. If you do reply to an email, check that the “To” address in your reply is what you expected. One tactic used by cybercriminals is setting a “Reply-to” address that is different than the “From” address.
  • Look out for secrecy and urgency. Cybercriminals will often try to avoid your suspicion by making their request sound secret and urgent. Phrases like “Do this immediately” or “Please do not speak with anyone by phone or email” should be red flags.
  • Contact Information Security. If you have any questions or concerns, contact Information Security at InformationSecurity@missouristate.edu or 836-8391.

Maintain awareness and vigilance by following these tips, and you will continue to lessen the effectiveness of fraudulent emails sent to your work or personal email accounts.

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Bogus Wifi Warnings

Choose a network... ...If you dare. Hackers can create fake wifi networks. They can monitor you and steal your passwords. Only connect to what you recognize.

Identifying Fake Wifi

Any wifi signal that isn’t secure could be used by cyber-criminals to track you online and steal your usernames and passwords. Avoid them with these tricks:

  • If you don’t recognize the name of a wifi network, think twice before connecting to it.
  • Pay close attention to the exact name; hackers might create spoof networks such as “Free_Starbucks_Wifi” near a Starbucks.
  • If you suspect you are connected to a fake wifi network, disconnect immediately.

 

Popular spots for fake wifi signals are public places, such as:

  • Coffee shops
  • Restaurants
  • Airports
  • Libraries
  • College campuses

 

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New Office 365 Training Dates

Good news! We’ve added more training dates for the Office 365 Fundamentals course and the Office 365 Spotlight Series. Check out the University calendar for more details, or register for a session via My Learning Connection.

Spotlight Sessions

Fundamentals

  • OneDrive for Business:
    • Feb. 7, 1:00-2:00 pm
    • March 15, 9:00-10:00 am
  • Forms: Feb. 17, 11:00 am-12:00 pm
  • Advanced Mail features: Feb. 23, 11:00 am-12:00 pm
  • Calendars: Feb. 27, 1:00-2:00 pm
  • Groups: March 8, 1:00-2:00 pm
  • Skype for Business: March 23, 11:00 am-12:00 pm
  • OneNote: March 30, 11:00 am-12:00 pm
  • Office Web Apps: April 3, 10:00-11:00 am
  • Feb. 8: 9:00-10:30 am
  • Feb. 21: 10:00-11:30 am
  • March 1: 2:00-3:30 pm
  • March 7: 9:00-10:30 am
  • March 20: 1:00-2:30 pm
  • April 4: 11:00 am-12:30 pm
  • April 20: 9:00-10:30 am
  • May 1: 2:00-3:30 pm
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Updates to the Blackboard Black Belt Training Series

2016_blackbelt_patch
Click here to learn how you can earn your Blackboard Black Belt patch!

In an effort to make the Blackboard Black Belt series more user friendly, our in-person courses have been streamlined and consolidated. We are now offering 1-hour sessions at the White Belt level and 2-hour sessions at the Green Belt and Black Belt levels that focus on the fundamentals of each course, using our online training videos to supplement user knowledge and understanding.

New! Black Belt Achievement Series

In addition to the traditional series, in February we will begin offering Black Belt users the opportunity to take Black Belt Achievement courses. Each Achievement course offers its own patch and digital badge to accompany the Black Belt. Once all Achievement courses are completed, users will attain the status of Blackboard Grandmaster and receive a badge and certificate reflecting their dedication to professional development and learning management.

All of our in-person courses can be found on the University calendar, and you can register for them on My Learning Connection (though it’s not required)!

Earn your Black Belt Online!

The online Black Belt training series will remain available for users.  The Video Training Course Library can be found under the Community tab in Blackboard in the Learning Management System Resources for Faculty organization. This is a convenient option for those who may not be able to attend an in-person training, or for those who prefer to go through the material at their own pace.

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Feedback on Technology Training

Have you attended a training session offered by Computer Services, such as Office 365 Fundamentals or Blackboard Black Belt series classes? If so, please take our short survey to let us know how we’re doing and if we can improve our training program to better suit your needs. We appreciate your time and thank you for helping us!

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Happy Holidays from the Information Security Office

The holidays are here, and we want you to be safe and secure through Winter Break. Here are some things you can do to have safe, secure, and happy holidays.

  • Avoid Suspicious Wi-Fi Networks – Angry elves can steal your data by setting up fake Wi-Fi networks and waiting for you to connect to them. Only use networks you recognize and trust.
  • Don’t use Unknown USB’s – It might look like a good stocking stuffer, but USB’s that you don’t own might be infected with viruses or malware. Only use USB’s you own and trust.
  • Don’t click on suspicious emails – Angry elves don’t really want you to go on a free vacation. Emails with links from sources you don’t recognize might have viruses or malware that will infect your computer. Just toss those emails in the trash folder!

By Caleb McMurtrey, Information Security Intern

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Phishing Email Attempt Dec. 14, 2016

This morning, an email that was spoofed to look like it came from Jeff Morrissey was sent to many faculty and staff throughout the University System.

The subject was:  “Important Announcement from Chief Information Officer Jeff Morrissey”.

This was a phishing attempt designed to collect private information; the email should be deleted.

The good news is that the Information Security Office was immediately notified and they began addressing the issue right away.  The number of calls and emails received reporting it is testament to the vigilance of the University community.

Remember, if you have any questions about suspicious emails, contact Information Security Office at 6-5226 or email InformationSecurity@missouristate.edu.

Thanks to everyone for doing their part for information security.

Theresa McCoy
Director
Computer Services

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Upgrade Days for Winter Break

  1. On Thursday, December 22nd, 2016, the Networking and Telecommunications department will be performing networking infrastructure upgrades between the hours of 12:00 a.m. and 12:00 p.m.  Network devices in all buildings will be upgraded at approximately 4:15 a.m. causing a ten-minute network and telephone outage. The equipment controlling Internet access will be replaced at 9:00 a.m. causing a two-hour outage.  Please plan accordingly.Upgrades such as this one are necessary to ensure the long-term reliability and security of our networks. We strive to choose a schedule that minimizes disruption to the University community, we apologize for any inconvenience this upgrade causes.Should you have any questions or concerns, please contact Josh Stuppy at 836-6449 or via email at JoshStuppy@MissouriState.edu.
  2. On Tuesday, January 3rd, 2017, the Computer Services department will be performing information systems upgrades between the hours of 7:00 a.m. and 12:00 p.m. During this upgrade, access to most software systems, including Banner, Oracle, My Missouri State, and Argos, will be unavailable. Please plan accordingly.Upgrades such as this one are necessary to ensure the long-term reliability and security of our systems. We strive to choose a schedule that minimizes disruption to the University community, we apologize for any inconvenience this upgrade causes.Should you have any questions or concerns, please contact Brain Edmond at 836-6898 or via email at BrianEdmond@MissouriState.edu.
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Office 365 Training Opportunities in Spring ’17

Office 365 for Education

Starting in January 2017, Computer Services will be offering more Office 365 Fundamentals training sessions. More than just email, introduce yourself to the features of Office 365 and learn about some of the most helpful tools and features of this new service.

In February, we will begin our Spotlight Series on a variety of topics related to Office 365 Education. These discussion-based sessions will include topics such as utilizing OneDrive, Groups, Forms, OneNote, advanced Mail features, and the Calendar. If you or someone in your department is currently using one of these features and would like to lead a discussion or contribute your best tips and tricks, please let us know! Email csvtraining@missouristate.edu for questions or more information.

Also, if you have attended one of the Office 365 Fundamentals training and would like to give us your feedback and suggest session topics, please take this short survey.

 

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