Self-Service Portal Now Available The new Help Desk Service Portal is now available to all Missouri State users. If you have a technology issue or need to request a service appointment, you can visit MissouriState.edu/HelpDesk to submit a request. In addition to submitting requests for help, the Help Desk Service Portal also has an extensive Knowledge Base full of helpful … [Read more...] about New Help Desk Service Portal
Routine upgrades to the University’s mission critical networks and information systems are necessary to provide reliable and secure technology-related services. These upgrade activities are scheduled for times when the disruption to the University community are minimized. Plan accordingly, as the University’s networks and information systems will be unavailable during the … [Read more...] about Information Services Planned Upgrade Day Scheduled for January 2, 2019
Over the holiday break efforts were made to improve the quality of wireless service in Freudenberger House. Due to the building's unique construction, it has proven a challenge to provide adequate wireless service to all users in all locations. There is wire mesh used to hold the plaster to the walls which all but eliminates the ability of wireless signals to travel between … [Read more...] about Freddy Wireless improvements
As a result of a pilot program, initiated by the IT Council, which seeks to meet the growing needs of Missouri State University students, the wireless capacity in the classrooms and public areas of Strong Hall has been increased. The new infrastructure should be able to provide service to more than three times the number of devices as the old infrastructure. Tests are … [Read more...] about Strong Hall Wireless Improvement
802.11ac wireless is now available in several buildings on the Springfield Campus. These buildings include Blair-Shannon House, Cheek Hall, O’Reilly Clinical Health Sciences Center, Pummill Hall, and Sunvilla Tower. More buildings are being scheduled for upgrades. Visit the Wireless Coverage page on the Network & Telecommunications Group website for more information. … [Read more...] about AC Wireless Availability