Dr. Crafts and Lamae Koogler, HRA faculty, recently completed the Certification in Hotel Industry Analytics (CHIA) Train-the-Trainer program. By completing this process, the faculty will be able to prepare the students for the CHIA Certification. This certification program offered by the STR SHARE center, ICHRIE and the AH&LEI provides students the opportunity to study, … [Read more...] about Bringing Hotel Industry Analytics into the Classroom