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Hospitality Leadership

Go above and beyond for consumers

October 4, 2018 by Tori York

Dr. Yoshimasa “Nancy” Kageyama always has amazing research to present. This summer, she attended the Asia Pacific Tourism Association (APTA) 2018 Annual Conference. The conference was held July 3-6 in Mactan (Cebu), Philippines. Kageyama and Dr. Albert Barreda presented three papers: One each individually and the final one together. About their … [Read more...] about Go above and beyond for consumers

Filed Under: Accomplishments, Faculty Accomplishments Tagged With: Albert Barreda, conference, research, Yoshimasa Nancy Kageyama

Hospitality professors recognized for paper

September 6, 2018 by Tori York

Pummill Hall

Drs. Albert Barreda and Yoshimasa “Nancy” Kageyama were recently recognized for one of their collaborations. “Evaluating the impact of mega-sporting events on hotel pricing strategies” was given the Outstanding Paper Award, Tourism Review, as part of the Emerald Literati Awards. The Editorial Advisory Board of the Journal of Tourism Review at Emerald … [Read more...] about Hospitality professors recognized for paper

Filed Under: Accomplishments, Faculty Accomplishments Tagged With: Albert Barreda, award, Hospitality Leadership, Yoshimasa Nancy Kageyama

Is hospitality leadership right for you?

March 25, 2018 by Tori York

Justin Barnard recruits Missouri State students at a career fair.

It's your first or second year of college. You've played with the idea of hospitality leadership, but you're not sure. You need elective credit anyway, so you take HSP 210, introduction to hospitality leadership. Dr. Yoshimasa "Nancy" Kageyama, assistant professor of hospitality leadership, said HSP 210 is the perfect time for students to meet with industry professionals to … [Read more...] about Is hospitality leadership right for you?

Filed Under: Accomplishments, Alumni Accomplishments Tagged With: Hospitality Leadership, Yoshimasa Nancy Kageyama

Better training leads to a more prepared workforce

February 3, 2018 by Tori York

Kageyama with her certificate

We've all heard the horror stories of working in customer service. But what if there was a way to predict the customer's next move and offer solutions before the situation gets out of hand? Dr. Yoshimasa "Nancy" Kageyama, assistant professor of hospitality leadership, recently went to the International Conference on Human Resources and Talent Management in Taiwan to present … [Read more...] about Better training leads to a more prepared workforce

Filed Under: Accomplishments, Faculty Accomplishments Tagged With: conference, Hospitality Leadership, research, Yoshimasa Nancy Kageyama

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