The Certified Administrative Professional® (CAP) designation from the International Association of Administrative Professionals (IAAP) is recognized as a standard of proficiency in the administrative professionals field. The University provides assistance toward the attainment of the CAP rating by any full-time regular employee who is in a nonexempt, classified secretarial/clerical/office support position – Job Family 1 in the University’s classification index. Review Course costs and exam fees are paid for by the University one time per eligible employee.

Certified Administrative Professional (CAP) Orientation and Information

The CAP Orientation and Information session will answer all your questions about the CAP Exam Review Course and the registration process required for the CAP exam. Anyone who is interested in CAP is encouraged to attend this session.

• Jan 19 – CAP Orientation and Information, 4:00 pm-5:00 pm, via Zoom

Register for CAP Orientation and Information

Certified Administrative Professional (CAP) Exam Review Course

The CAP Exam Review Course provides an overview of the topics that are tested on the CAP exam. The course does not provide in-depth instruction on each topic, so individual study is required for exam preparation. Participants will receive a study guide in the course for exam preparation. This course is offered by Organizational and Talent Development and facilitated by Colleen Neill, a qualified CAP certified instructor through the Small Business Development Center (SBDC).

• Feb 16 – Session 1: Organizational Communications, 2:00 pm – 5:00 pm
• Feb 23 – Session 2: Business Writing and Document Production, 2:00 pm – 5:00 pm
• Mar 2 – Session 3: Technology and Information Distribution, 2:00 pm – 5:00 pm
• Mar 9 – Session 4: Office and Records Management, 2:00 pm – 5:00 pm
• Mar 23 – Session 5: Event and Project Management, 2:00 pm – 5:00 pm
• Mar 30 – Session 6: Operational Functions, 2:00 pm – 5:00 pm
• Apr 6 – Session 7: Review Session, 2:00 pm – 5:00 pm

NOTE: Before registering for the CAP Exam Review Course, you are encouraged to attend the CAP Orientation and Information Zoom session to ensure you understand the CAP process and that you meet all CAP requirements (including manager approval).

Request CAP Exam Review Course

Questions?  HRLearning@missouristate.edu