The Certified Administrative Professional® (CAP) designation from the International Association of Administrative Professionals (IAAP) is recognized as a standard of proficiency in the administrative professionals field. The University provides assistance toward the attainment of the CAP rating by any full-time regular employee who is in a nonexempt, classified secretarial/clerical/office support position – Job Family 1 in the University’s classification index. Review Course costs and exam fees are paid for by the University one time per eligible employee.

Certified Administrative Professional (CAP) Exam Review Course

The CAP Exam Review Course provides an overview of the topics that are tested on the CAP exam. The course does not provide in-depth instruction on each topic, so individual study is required for exam preparation. Participants will receive a study guide in the course for exam preparation. This course is offered by Organizational and Talent Development and facilitated by Colleen Neill, a qualified CAP certified instructor through the Missouri Small Business Development Center at Missouri State University.

• Wednesday, Aug 27, 2025 – Session 1: Organizational Communications, 2:00 pm – 5:00 pm
• Wednesday, Sep 3, 2025 – Session 2: Business Writing & Document Production, 2:00 pm – 5:00 pm
• Wednesday, Sep 10, 2025 – Session 3: Technology & Information Distribution, 2:00 pm – 5:00 pm
• Tuesday, Sep 16, 2025 – Session 4: Office & Records Management, 2:00 pm – 5:00 pm
• Wednesday, Sep 24, 2025 – Session 5: Event & Project Management, 2:00 pm – 5:00 pm
• Wednesday, Oct 1, 2025 – Session 6: Operational Functions, 2:00 pm – 5:00 pm
• Wednesday, Oct 8, 2025 – Session 7: Review Session, 2:00 pm – 5:00 pm

NOTE: Registration requires manager approval BEFORE the deadline on Wednesday, July 30, 2025.

Request Registration in My Learning Connection

Questions?  HRLearning@missouristate.edu