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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

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Saturday, May 24 – Brief Network Outages

May 22, 2025 by Rob Martin

On Saturday, May 24, 2025 between 8:00 AM and 5:00 PM university network equipment will be upgraded, resulting in brief, intermittent outages to on-campus network and internet access.

Filed Under: Uncategorized

Banner Upgrades – Sunday, February 2

January 30, 2025 by Rob Martin

On Sunday, February 2, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

Filed Under: Uncategorized

RESOLVED: Password Reset and Change Outage

January 23, 2025 by Rob Martin

UPDATE 7:10 PM: This issue has been resolved. We apologize for the disruption.

Beginning at roughly 4:00 PM password resets and password changes to university accounts began failing with an error message. Our systems administration team is investigating the issue and working on a solution. This post will be updated what the outage is resolved.

Filed Under: Uncategorized

Saturday, January 4 – Brief Network Outages

December 17, 2024 by Rob Martin

On Saturday, January 4 2025 university network equipment will be upgraded, resulting in brief outages. The following impacts are expected:

  • 7:00 AM to 8:00 AM – During this time the university’s connection to the internet will be disrupted for less than one minute. VPN services will be unavailable for 10 to 15 minutes.
  • 8:00 AM to 5:00 PM – University wireless networks will experience localized 10 to 15 minute outages.

Filed Under: Uncategorized

VPN Outage This Evening (12/5) at 6:30 PM

December 5, 2024 by Rob Martin

To address a performance issue, VPN services will be unavailable at 6:30 PM for approximately 15 minutes. Those currently connected will need to reconnect following the outage.

Filed Under: Uncategorized

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