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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

Banner Outage – January 28

January 25, 2024 by Rob Martin

On Sunday, January 28, the following systems will be updated and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Rob Martin directly at 417-836-8391 or via email at RobMartin@missouristate.edu.

Filed Under: Uncategorized

Complete: Upgrade Day – Wednesday, January 3, 2024

December 14, 2023 by Rob Martin

Complete: All services are now available.

Update (6:40 PM): Blackboard Learn and other applications that utilize the university’s legacy authentication system are now available. University VPN services remain unavailable.

On Wednesday, January 3, 2024, several university systems will be down for scheduled maintenance:

  • 12:01 a.m. – 1:00 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 7:00 a.m. – 7:00 p.m. – Blackboard Learn and other applications that utilize the university’s legacy authentication system may not be available.
  • 7:00 a.m. – 8:00 p.m. – Several core networks and systems will be upgraded.  Users of university services may notice intermittent outages during this time.

Should you have any questions or concerns, please contact Rob Martin directly at 417-836-8391 or via email at RobMartin@MissouriState.edu.

Filed Under: Uncategorized

Brief Banner Outage – August 29 9PM – 10PM

August 29, 2023 by Rob Martin

From 9 PM to 10 PM the university’s administrative system, Banner, will be down for necessary system maintenance.

This will affect systems such as Student Registration, Student Dashboard, Employee Dashboard, Admin Banner, and many university web applications.

This outage will not affect the My Missouri State portal, Blackboard Learn, BearPass card use, or Office 365 email.

Tagged With: Banner, Outage

Resolved – Workflow outage

August 24, 2023 by Theresa McCoy

The workflow system, integral to several processes on campus, became unusable just before 11 am August 22, 2023.

The problem has been resolved and workflows are again processing normally.

You can again use the Curricular Action Workflow (CSW) system, BearPAF forms, Drops with a Hold, etc. Note that submissions for any curricular action proposals in the Reynolds College of Arts, Social Sciences and Humanities, Hospitality, or the School of Special Education, Leadership and Professional Studies are not available. Users may view already submitted proposals but cannot submit proposals of any type. These issues are related to realignment, and we are actively working on a solution. For curricular action support, please contact curriculum@missouristate.edu. 

My apologies for the outage and the disruption it caused.

Theresa

Filed Under: Uncategorized

RESOLVED – My Missouri State outage

August 21, 2023 by Theresa McCoy

UPDATE:  The vendor’s actions to correct the problem with My Missouri State has been successful.  Service is restored, but performance may be slower than usual as the changes fully take effect.  We apologize for the inconvenience and appreciate your patience.

 

My Missouri State is temporarily unavailable. The vendor is aware of the issue and is working to restore services. Critical processes can still be reached via the links below. If there is something you need to access and the link is not below, let me know at TheresaMcCoy@missouristate.edu

Student Services

Add, Drop or Search for Classes

Advising Notes

Application to Graduate

Blackboard Learn

Concise Schedule

Drop with a Registration Hold

Degree Audit 

Financial Aid

Housing

Official Transcript

Parking Permits

Pay My Bill 

Prerequisite Drop

Registration Status 

Registration (Add Drop or Search for classes) 

Trial Schedule Builder 

Unofficial Transcript (Print-friendly) 

Unofficial Transcript

Week at a Glance


Administrative

Admin Banner 

Applicant Tracking

Argos

Class Dashboard

Employee Dashboard 

GA BearPAF

Payroll Direct Deposit 

Student Information Menu 

WhoWhat 

Workflow

Filed Under: Uncategorized

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