Missouri State University

Skip to content Skip to navigation
a b c d e f g h i j k l m n o p q r s t u v w x y z

Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

Banner Patch Installation Complete!

August 14, 2026 by Brian Edmond

The Banner security patch installation is complete and the system has been verified by Information Services personnel. If you encounter any issues with Banner or related systems, please use the normal support channels to report it. Thank you for your patience!

Tagged With: Banner, downtime, maintenance, Outage

Banner Outage Tonight (Fri 14 Aug 2026) at 6pm!

August 14, 2026 by Brian Edmond

Tonight (Friday 14 August 2026), we need to apply a quick security patch to our Banner environment. We plan to start at 6pm and expect less than an hour of total outage time. Due to the nature of the outage, some systems might remain available if you are using them at the time. This is not a comprehensive outage.

The following systems could be impacted during the outage:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: Springfield Tagged With: Banner, BDM, downtime, ERP, maintenance, Outage

Banner Upgrade Complete!

August 2, 2026 by Brian Edmond

The Banner upgrade is complete and the system has been verified by Information Services personnel and relevant functional areas. If you encounter any issues with Banner or related systems, please use the normal support channels to report it. Thank you to everyone who jumped in to assist with the upgrade!

Tagged With: Banner, downtime, ERP, Outage, Upgrade

UPDATED: Production BDM Down Until 10am Thu 30 July 2026

July 29, 2026 by Brian Edmond

Update 2:00pm 7/30. We continue to investigate the connections with Evisions for Checks and Purchase orders. 

Update 11:00am, 7/30. BDM Web viewer is now accessible.  We still have some steps to take to get our auto-indexing of Checks and Purchase Orders working through Evisions and we are diligently working on those, so please hold on those two components, but otherwise things should be up and running.  We will provide an additional update as the final components are ready.

Update 10:00am, 7/30. We apologize for the additional BDM outage time, we are continuing to troubleshoot issues related to our configuration change and are working with Ellucian to resolve the problem. We will provide updates as quickly as possible, and will provide another update no later than noon today.

Banner Document Management (BDM) requires a configuration change that will take it down around 4pm today (29 July 2026). We expect the system to be up no later than 10am Thu 30 July 2026. We will keep you informed when we bring BDM back for production work. The test system will also be affected.

Thanks for your patience as we keep our systems safe and secure!

Filed Under: Uncategorized Tagged With: Banner, BDM, maintenance, Outage

Banner Q2 Upgrade on Sunday 2 August 2026

July 27, 2026 by Brian Edmond

On Sunday 2 August 2026, Banner Q2 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: My Missouri State, Springfield Tagged With: Banner, downtime, ERP, maintenance, Outage, Upgrade

Next Page »

Categories

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
  • Accessibility
  • Disclaimer
  • Disclosures
  • Equal Opportunity Employer and Institution
  • © 2026 Board of Governors, Missouri State University
  • Contact Information