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Staff spotlight: Elizabeth Burrough

March 9, 2026 by Ella Reuter

Elizabeth Burrough headshot.

Our featured McQueary College of Health and Human Services (MCHHS) staff member is Elizabeth Burrough. She is the admissions coordinator for the School of Nursing.

Let’s get to know more about her.

Where are you originally from?

I’m from the area! I grew up in the middle of the country west of town, so my family and I came to Springfield very often. I went to school in Miller, Missouri, and moved to Springfield for college.

What brought you to Missouri State University and how long have you been here?

I came to Missouri State as a non-traditional student to complete my bachelor’s degree in 2018. I started working as a student worker in the School of Nursing and loved it so much I never left! This next year will be my seventh year at Missouri State.

What’s your educational background?

I earned my bachelor’s degree in psychology from Missouri State in 2019. I’m still considering what graduate programs I’d like to pursue.

What do you do in your role at MCHHS?

As the admissions coordinator for the School of Nursing, I support students as they prepare to apply to the Bachelor of Science in Nursing program. I have the opportunity to connect with prospective students and their families who are exploring Missouri State and nursing by providing tours, hosting meetings and answering questions. Once students are accepted, I guide them through the next steps of the admission process and help them transition smoothly into the program.

Why did you choose your area of work?

This path kind of found me. I had always imagined I would go into counseling, but early in my career, I was still figuring out exactly what I wanted to do. After working in the School of Nursing, I discovered how much I enjoy being in an educational setting and connecting with students. I strongly believe in the power of education and in helping people achieve their goals, so I feel incredibly grateful to have found a role that aligns so well with that.

What do you enjoy most about your job in MCHHS?

Elizabeth Burrough and her daughter
Burrough and her daughter.

The people. I work with some of the kindest people who are passionate about education and nursing. I also really enjoy interacting with our students and helping them with their goals of becoming a nurse.

What’s your favorite thing to do in the spring?

Spring is one of my favorite times of year! I try to spend as much time outdoors as possible. One of the things I love to do is planting and tending my flower garden with my daughter.

What’s one thing people might be surprised to learn about you?

I love mini golf! It’s my very favorite thing to do anytime the weather is nice. My family and I go often, and are always looking for interesting, new courses to visit.

Learn more about the School of Nursing

Filed Under: School of Nursing, Staff spotlights Tagged With: Elizabeth Burrough, staff spotlight

Staff spotlight: Lauren Hembree

February 3, 2026 by Ella Reuter

The O'Reilly Clinical Health Sciences Center.
Lauren Hembree headshot.
Lauren Hembree

Our featured staff member is Lauren Hembree, clinic director for counseling services at the Collaborative Care Clinic.

She was previously director of the Center City Counseling Clinic, which became part of the Collaborative Care Clinic this spring.

Let’s get to know more about her.

Where are you originally from?

I was born and raised in Springfield. I attended school in Rogersville but have been a Springfieldian my entire life.

What brought you to Missouri State University and how long have you been here?

I came to Missouri State for graduate school and then stuck around. I began the counseling program in January 2021 and graduated in May 2023. While in the program, I worked as a graduate assistant and later began serving as interim clinic director for Center City Counseling Clinic in December 2023. In 2025, I transitioned into my current role as the full-time clinic director for counseling services at what is now the Collaborative Care Clinic.

Where else have you worked before joining Missouri State?

Before returning to school, I worked for several years as a paralegal in medical malpractice and insurance defense (as a kid, though, my dream job was to be a sandwich maker at Blimpie). In addition to my role at MSU, I also have a small private practice, Bright Spot Counseling, where I work with neurodivergent teens and young adults.

What’s your educational background?

I earned my bachelor’s degree in English in 2015 and completed my master’s degree in clinical mental health counseling from Missouri State in 2023.

How has the Center City Counseling Clinic served the campus and larger community?

For many years, Center City Counseling Clinic has provided accessible counseling services to the Springfield community, as well as MSU employees, students and alumni. Sessions range from $0 to $20, as we never want finances to be a barrier to receiving care. We’re excited to join the Collaborative Care Clinic this semester and expand our outreach and impact across campus and the greater Springfield community.

What do you do in your role at MCHHS?

As the clinic director for counseling services at the Collaborative Care Clinic, I support students as they navigate their first field experiences while also ensuring clients feel safe and supported. I vividly remember how nervous I was starting practicum as a student, so helping our students feel prepared, empowered and encouraged is a top priority.

Lauren Hembree enjoys time with an animal.

Why did you choose your area of work?

I chose this field because — cliché alert! — I truly want to help people. While working in law, I realized the work conflicted with my values and who I am as a person. During the pandemic, I had time to reflect, which ultimately led me to pursue becoming a Licensed Professional Counselor. When the opportunity arose to return to MSU as director for the clinic where I saw my first clients, I jumped at the chance to combine my strengths in organization and logistics with my passion for helping others.

What do you enjoy most about working at MCHHS?

The people. As a graduate student, my professors and peers rallied around me during a difficult time in my personal life. Now, many of those professors are colleagues, and I’m grateful to work alongside supportive administrators who are genuinely present and available. The students are an absolute joy — I love getting into thoughtful conversations about everything from existentialism to Taylor Swift.

What do you do for fun or leisure?

I enjoy watching reality TV, currently obsessed with “Survivor” and “Vanderpump Rules,” reading fantasy novels and celebrity memoirs, and spending time with my partner, my dog Crickette (a lazy-eyed Shih Tzu) and friends.

What’s your favorite winter activity?

My ideal winter day is chilly and gray, curled up on the couch with a good book and my dog— bonus points if it’s snowing!

Learn more about the Center City Counseling Clinic

Filed Under: Staff spotlights Tagged With: Counseling, staff, staff spotlight

Staff spotlight: Karla Riley

September 19, 2025 by Ella Reuter

Karla Riley

Our featured McQueary College of Health and Human Services (MCHHS) staff member is Karla Riley. She works as an academic administrative assistant in the School of Health Sciences.

Let’s get to know her better.

Where are you originally from?

I’m from Blue Springs, Missouri.

Why did you decide to join Missouri State University and how long have you been here?

I’ve always wanted to work in education and love being around and in a learning environment. I started in July 2025.

What’s your educational background?

I have my associate’s degree in applied sciences with an emphasis in medical assisting.

What does your current role at Missouri State entail?

As an academic administrative assistant for the School of Health Sciences, I assist the school director with many reports from budgeting to school wide census to course building for programs in our school.

What is the biggest lesson you’ve learned in this job?

Learning the language of higher education and all the abbreviations of all the schools and programs, as well as how many budgets there are associated with each program.

Why did you choose this area of work?

It was connected, in a way, with health care. I love to learn and being in an environment that is about education, promoting education and my love of health sciences, this allowed me to blend a little bit of both worlds.

What do you enjoy most about working at the university?

Being around people who enjoy their job and the learning environment in general. Plus all the opportunities you have working for the university.

What type of work did you do prior to Missouri State?

Karla Riley and her husband travelling.
Karla Riley and her husband travelling.

I worked for 26 years at CoxHealth’s Bone and Joint Orthopedics department as an office manager and department supervisor for surgical practice.

What’s your favorite fall tradition?

I love fall bonfires with family, tailgating and football games. I also enjoy the transition of cooler weather and evenings on the porch listening to all the “critters.”

How do you spend your leisure time?

I love reading and I always have a book in progress. My husband, Jeff, and I also travel a lot. We love to explore this great world we live in and experience all that it has to offer.

Explore School of Health Sciences

Filed Under: Staff spotlights Tagged With: School of Health Sciences, staff spotlight

Staff spotlight: Ann Heidendal

March 10, 2025 by Ella Reuter

The exterior of Ann Kampeter Health Sciences Hall on the Missouri State University campus.

Ann Heidendal is an executive assistant in the McQueary College of Health and Human Services (MCHHS).

Let’s learn more about her.

Where are you originally from?

I grew up in Audubon, Iowa. I attended Northwest Missouri State University in Maryville, Missouri, and then stayed in Maryville for the next 15 years until moving to Springfield.

What brought you to Missouri State University and how long have you been here?

Ann Heidendal
Ann Heidendal

My husband is Egon Heidendal, associate provost of institutional effectiveness. We moved to Springfield when he started at Missouri State in April 2024, and I started at the university in October.

What’s your educational background?

I hold a Bachelor of Science in Business Management with a music minor and a Master of Business Administration, both from Northwest Missouri State.

What do you do in your role at the university?

I’m the MCHHS dean’s executive assistant. I wear lots of hats – everything from coordinating meetings and events to some finance duties.

Why did you choose your area of work?

I enjoy the challenge of no day being the same as the previous. There’s always something new going on here in the McQueary College.

Where did you work prior to Missouri State?

I’ve worked in higher education for the past seven years for Northwest Missouri State doing graduate admissions work and I also worked in financial aid. Before that, I worked as an administrative assistant doing human resources and payroll for a nonprofit.

What do you enjoy most about working at Missouri State?

I’m enjoying getting to know new people and a new university. I enjoy working in the dean’s office and feel like we have a good team that is always working to make the college and the university as a whole a better place for our students.

What do you do for fun or leisure?

I have lots of hobbies! When the weather is nice, my husband and I enjoy hiking and are really looking forward to exploring the Springfield area more. I also enjoy baking, especially homemade bread, and gardening.

What’s your favorite spring activity/activities?

We moved into a new house last fall, so this spring I’m really looking forward to working outside on my landscaping and planting a garden. I have ordered a couple raised bed planters and will plant raspberries and strawberries this year.

Explore MCHHS

Filed Under: Staff spotlights Tagged With: Ann Heidendal, McQueary College of Health and Human Services, staff spotlight

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