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Information Services

Microsoft Audio Conferencing Now Available

March 18, 2020 by Aubrey Larimore Vargas

Microsoft Audio Conferencing

In response to the ongoing COVID-19 situation, Microsoft has provided a 6-month free trial of their Audio Conferencing in Office 365 software to Missouri State faculty and staff. This software allows up to 250 attendees to call into meetings using their phones. Audio conferencing is useful when users cannot use the Microsoft Teams or Skype for Business applications to attend … [Read more...] about Microsoft Audio Conferencing Now Available

Filed Under: Computer Services, User Support

New Help Desk Service Portal

February 10, 2020 by Aubrey Larimore Vargas

Group of people working together on a laptop in Glass Hall

Self-Service Portal Now Available The new Help Desk Service Portal is now available to all Missouri State users. If you have a technology issue or need to request a service appointment, you can visit MissouriState.edu/HelpDesk to submit a request. In addition to submitting requests for help, the Help Desk Service Portal also has an extensive Knowledge Base full of helpful … [Read more...] about New Help Desk Service Portal

Filed Under: Computer Services, Information Security, Management Information Systems, Networking and Telecommunications, Operations and Systems, User Support Tagged With: Help Desk, Service Portal

Blackboard in the Cloud: Faculty Information Session

April 17, 2018 by Aubrey Larimore Vargas

Blackboard SaaS with Cloud Image

With the upcoming Blackboard changes, there are a lot of lingering questions out there about what exactly is happening and how to prepare for it. Computer Services is giving faculty the opportunity to answer those questions next week at a faculty information session all about the new Blackboard system. Blackboard is moving from self-hosted, local servers to Blackboard’s … [Read more...] about Blackboard in the Cloud: Faculty Information Session

Filed Under: Computer Services, Management Information Systems, Operations and Systems, User Support Tagged With: Blackboard, upgrade

Blackboard Learn Update: We’re Moving to the Cloud!

March 19, 2018 by Aubrey Larimore Vargas

A New and Improved Blackboard Learn is on the Way Spring is in the air, and with it comes change and new growth. One change in particular is very exciting for us here at Missouri State — Blackboard is moving to the cloud! But what does that mean for our campus community? It means that Blackboard is being upgraded to the Software as a Service deployment option — commonly … [Read more...] about Blackboard Learn Update: We’re Moving to the Cloud!

Filed Under: Computer Services, Management Information Systems, Operations and Systems, User Support Tagged With: Blackboard, upgrade

#TipTuesday: Protect Yourself from Phishing Attempts

March 6, 2018 by Aubrey Larimore Vargas

Phishing emails are on the rise, and it’s important to know how to recognize and protect yourself from these attempts to steal your data. According to Microsoft, phishing emails are designed to steal information, usually in an attempt to steal money and other valuable data. Cybercriminals can do this by installing malicious software or stealing personal files and data on … [Read more...] about #TipTuesday: Protect Yourself from Phishing Attempts

Filed Under: Computer Services, Information Security, User Support Tagged With: #tiptuesday, email, phishing

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