New Point•C Member Portal and Mobile App Launching August 1

Beginning August 1, 2026, Point•C will launch a new Member Portal and Mobile App, providing Missouri State University health plan members with an improved, more convenient way to manage their health benefits.

The updated portal offers the features you’ve come to expect while introducing a refreshed user experience and the added convenience of mobile access.

What You Can Do with the New Portal

Once registered, you’ll be able to:

• View your Explanation of Benefits (EOBs)
• Access medical claims and benefit information
• View and print your member ID card
• Track your deductible and out-of-pocket maximum
• Check the status of claims
• View plan documents
• Access secure messages and account activity

Getting Started

Because this is a new portal, all members will need to register as a new user, even if you previously had an online Point C account.

Starting August 1:

1. Visit portal.pointctpa.com.
2. Select Register Now.
3. Complete the registration form using your personal information.
4. Verify your identity using either your Member ID number or your Social Security number (entered without dashes).
5. Create your username and password.

After registering, you can log in through the website or download the Point•C Health mobile app from your device’s app store to access your benefits on the go.

Need Help?

If you experience any issues registering or logging in, Point•C Customer Service is available to assist you.

Customer Service

• 800-777-9087
• 417-886-6886

Registration Guide

For step-by-step registration instructions and additional information about the new Member Portal and Mobile App, review the Point•C Portal Access Instructions guide.

We encourage all members to register after August 1 so you can take advantage of the new tools and continue managing your health plan information quickly and securely.

Stay informed throughout the year by following the HR Blog for benefits news, HR updates, and professional development opportunities. For wellness tips, health resources, and upcoming wellness events, be sure to follow the Wellness Blog.