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Human Resources Blog

New Health Plan Member Portal

July 22, 2026 by Deidre Mings

New Point•C Member Portal and Mobile App Launching August 1 Beginning August 1, 2026, Point•C will launch a new Member Portal and Mobile App, providing Missouri State University health plan members with an improved, more convenient way to manage their health benefits. The updated portal offers the features you've come to expect while introducing a refreshed user experience … [Read more...] about New Health Plan Member Portal

Filed Under: Employee Benefits, Featured Tagged With: health, health plan, Med-Pay, medical, Medical Insurance, Point C, Point·C

Magers Health Center – Point·C Claims and Finance Charges

February 18, 2026 by Deidre Mings

Claims from approximately June-December 2025 were impacted by the transition to the new Point·C system and may still require reconciliation. We want to provide clear guidance to help employees understand what this means for finance charges and account balances. What You Need to Know About These Impacted Claims Claims from June-December 2025 experienced processing delays … [Read more...] about Magers Health Center – Point·C Claims and Finance Charges

Filed Under: Employee Benefits, Featured Tagged With: Accounting, Bursar, Claims, employee wellness, Finance, financial wellness, health, health plan, Magers, Magers Health and Wellness, Med-Pay, medical, Medical Insurance, Point C, Point·C, wellness

Updated Point·C Portal Instructions: New Medical/Dental ID Cards Available

January 27, 2026 by Deidre Mings

New ID cards are mailing this week and available in the portal—be sure to use the correct login path We’ve identified an important update regarding access to the Point·C member portal and want to share revised instructions to help avoid confusion. New Point·C ID cards are scheduled to be mailed this week and will also be available in the member portal for viewing and printing … [Read more...] about Updated Point·C Portal Instructions: New Medical/Dental ID Cards Available

Filed Under: Employee Benefits, Featured Tagged With: employee wellness, health, health plan, Med-Pay, medical, Medical Insurance, Point C, Point·C, wellness

Updating Your Insurance Information in the MyMercy Mobile App

January 14, 2026 by Deidre Mings

Update MyMercy Insurance Information and Note: New Point•C Medical & Dental ID Cards being issued Keeping your insurance information up to date in the MyMercy Mobile App is essential for smooth processing of your visits and claims. Here’s a step-by-step guide to updating, adding, or removing your insurance coverage. Accessing Your Insurance Information Sign in to … [Read more...] about Updating Your Insurance Information in the MyMercy Mobile App

Filed Under: Employee Benefits, Featured Tagged With: employee wellness, health, health plan, insurance, Med-Pay, medical, Medical Insurance, Mercy, Point C, wellness

Important Update: Point•C New ID Cards and Online Access

December 19, 2025 by Deidre Mings

Starting January 1, 2026, our Health Plan’s third-party administrator (TPA), Med-Pay will transition to Point•C. As part of this change, new ID cards featuring Point•C branding are being issued to all covered members. What You Need to Know About Your ID Cards: Covered members should replace existing ID cards with the new Point•C cards once received. You may continue to … [Read more...] about Important Update: Point•C New ID Cards and Online Access

Filed Under: Employee Benefits, Employment, Featured Tagged With: health, health plan, Med-Pay, medical, Medical Insurance, Point C

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