Hospitality major Jordan Moyer is a team player in the classroom and out. On March 17, Moyer and several other people put together the Highlanders Care Fun Fair in Eureka Springs, Arkansas. She was responsible for contacting donors, preparing food and drink, organizing donations and maintaining a social media presence. She also oversaw setting up the event and getting … [Read more...] about Hospitality student named Citizen of the Week
It's your first or second year of college. You've played with the idea of hospitality leadership, but you're not sure. You need elective credit anyway, so you take HSP 210, introduction to hospitality leadership. Dr. Yoshimasa "Nancy" Kageyama, assistant professor of hospitality leadership, said HSP 210 is the perfect time for students to meet with industry professionals to … [Read more...] about Is hospitality leadership right for you?
We've all heard the horror stories of working in customer service. But what if there was a way to predict the customer's next move and offer solutions before the situation gets out of hand? Dr. Yoshimasa "Nancy" Kageyama, assistant professor of hospitality leadership, recently went to the International Conference on Human Resources and Talent Management in Taiwan to present … [Read more...] about Better training leads to a more prepared workforce
Jane Ford really got what she asked for when she planned to expand her business this year. As an alumna of Missouri State University, Ford was able to utilize her degree in hospitality leadership when she landed a sales deal with Williams Sonoma. Ford has been so thankful to her alma mater that she currently serves on the Hospitality Leadership Board of Advisors. Ford … [Read more...] about Cooking with gas, at Red Top Oven
Hospitality leadership is about much more than having a fantastic customer experience. First, you have to make sure your hotel will last where you open it. To do that, you have to look at the market. Is there data on how well hotels in the area are doing? Is there enough interest in the area to generate revenue? What is your target demographic? The importance of the … [Read more...] about Hospitality students ready for market