The Mercy online Employee Assistance Website, username & password: MSU, offers an expansive library of legal articles and provides legal form documents and a glossary of legal terms. These online resources include items such as bill of sales, limited power of attorney forms, among others.
The Employee Assistance Program (EAP) is a free, confidential service to help you and your household members with a wide range of problems. It’s available 24 hours a day, 365 days a year. The Mercy EAP is available to both full-time and part-time employees.
Mercy EAP contracts with third-party vendor to provide free legal consultation.
To request legal and please call Mercy EAP at 800-413-8008 and select option #2.
Legal Assist
Legal consultants conduct the intake, confirm appropriateness and availability of the lawyer, and follow up to ensure satisfaction and resolution.
Callers may obtain consultation for legal matters, except for those involving disputes or actions between an employee/dependent and their employer or for business issues. Common issues for which employees use the legal service include divorce/custody, criminal, estate planning/wills/trusts, real estate, landlord/tenant, bankruptcy, personal injury, debtor/creditor issues, adoption, and probate.
• Advice: Many concerns can be resolved through a free telephonic consultation. In these situations, employees are connected to a participating attorney for a consultation.
• Local Attorney: For those who have a need for in-person legal consultation, they are connected to a
conveniently located lawyer with the appropriate expertise. These local lawyers provide a free half-hour consultation, and, in most instances, agree to discount their hourly fees by 25% if additional assistance is
required.