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Information Services Notifications and Outages

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Completed – Banner Infrastructure Upgrades November 7, 2021

November 7, 2021 by Stacey Tune

Greetings! The Banner infrastructure upgrades have been completed and verified by Information Services personnel. The system became available for use at 8:55 AM.

Filed Under: Missouri State Alerts, Springfield Tagged With: Banner, Outage, Restored, Scheduled

Banner Infrastructure Upgrades – Sunday, November 7, 2021

November 4, 2021 by Stacey Tune

On Sunday, November 7, 2021, the following system will be upgraded and therefore unavailable:

  • 7:00 a.m. – 11:00 a.m. – Banner applications will not be available.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Missouri State Alerts, Springfield Tagged With: Banner, Outage, Scheduled

Banner Upgrades – Sunday, October 10th, 2021

October 7, 2021 by Stacey Tune

On Sunday, October 10, the following systems will be upgraded and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. – Banner and other systems reliant upon Banner will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Missouri State Alerts Tagged With: Banner, Outage, Scheduled, Upgrade

RESTORED: Slowness with Banner-related resources

September 7, 2021 by Stacey Tune

UPDATE: Banner services are now fully available and performance issues have been resolved. This issue was caused by an intermittent hardware failure on a port connecting a storage array to production servers. The failure has now been resolved. Thank you for your patience as we worked through this issue.

Filed Under: Missouri State Alerts Tagged With: Banner, Outage, Restored, Upgrade

Slowness with Banner-related resources

September 7, 2021 by Stacey Tune

We are receiving reports of general slowness with My Missouri State and other Banner-related systems along with intermittent service issues. The Cybersecurity & Enterprise Systems teams are working on identifying the underlying issue. We apologize for the inconvenience and hope to restore full services soon.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Filed Under: Missouri State Alerts Tagged With: Banner, Outage, Unplanned

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