Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Banner Security Upgrades – Sunday, December 19th, 2021

by

On Sunday, December 19, the following systems will have security patches added and therefore be unavailable:

  • 9:30 a.m. – 10:00 a.m. – Admin Banner will not be available during this time.

There will be no impact to other systems such as: My Missouri State, Self Service Banner, University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Banner Upgrades – Sunday, December 12th, 2021

by

On Sunday, December 12, the following systems will be upgraded and therefore unavailable:

  • 7:00 a.m. – 7:30 a.m. – Admin Banner will not be available during this time.

There will be no impact to other systems such as: My Missouri State, Self Service Banner, University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Thursday evening.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Upgrade Day – Sunday, January 2, 2022

by

On Sunday, January 2, 2022, the following systems will be upgraded and therefore unavailable:

  • 12:01 a.m. – 1:00 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 8:00 a.m. – 9:00 a.m. – Wireless for all campuses will be upgraded and services will be interrupted while the equipment reboots.
  • 9:00 a.m. – Noon – maintenance work in Glass Hall may cause brief outages to the network and VoIP phones.
  • Noon – 1:00 p.m. – VPN.missouristate.edu will be out of service for an upgrade which will disconnect anyone logged in to the VPN.
  • Time TBD – maintenance will be performed on phone system equipment that affects Jordan Valley Innovation Center, Brick City and Plaster Center for Free Enterprise.  No outages are expected. 

There will be no impact to other systems such as: main websites, My Missouri State, Banner, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.