The data network for Park Central Office Building is currently unavailable. This outage will affect access to the Internet, servers, wireless, printing, VoIP phones and any other services that rely on the data network. Analog phones are not affected. Staff have been dispatched to the site and will restore services as soon as possible.
Update: Services have been restored. We apologize for the inconvenience.
Routine upgrades to the University’s mission critical networks and information systems are necessary to provide reliable and secure technology-related services. These upgrade activities are scheduled for times when the disruption to the University community are minimized. Plan accordingly, as the University’s networks and information systems will be unavailable during the upgrade period.
Should you have any questions or concerns, please contact Stacey Tune at 836-6555 or via email at StaceyTune@MissouriState.edu.
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Today at approximately 8:40 a.m. a network outage occurred affecting sixteen (16) facilities. A power failure occurred in an outlying building and, when power was restored, the building rejoining the network unexpectedly “confused” the legacy Cisco routers supporting the sixteen (16) buildings causing them to go offline for approximately five (5) minutes while error recovery processes were invoked.
We sincerely regret the disturbances of critical networking and telephone services which resulted and are planning to expedite the replacement of the failing legacy gear as quickly as feasible.
Please direct any questions to Josh Stuppy or Mark Harsen.
Thank you, Mark
Today at approximately 10:55 a.m. CST, a key networking component breakdown caused a cascade failure that rendered the MSU networks non-operational. Services were restored and all systems appeared to be functional again by 11:15 a.m. We apologize for the interruption in service and are striving to remedy the situation so that it does not occur again.
The cause of the failure is not entirely known, but is likely tied to a known hardware problem or a potential software flaw. Networking and Telecommunications were already aware of this latent problem and had plans to correct the issue in two (2) days on our scheduled Upgrade Day on Sunday, May 27th, 2018 which, of course, is still planned.
Routine upgrades to the University’s mission critical networking, telecommunications, information security, and information systems are necessary to provide reliable and secure services to the University community. These upgrades are scheduled for times when the disruption to the University community is minimized. Departments and users are encouraged to plan accordingly and not expect access to the University’s communications and information technologies during the upgrade period of 12:00 a.m. to 11:59 p.m.
