New certificates will be applied to the phone system Saturday morning, 10/29/22, beginning at 7:00 a.m. If your softphone or mobile app stops working, log back into the softphone application so your softphone can get the new certificate information.

Please direct questions or concerns to Telecommunications@MissouriState.edu or call 417-836-5100.

We are currently experiencing issues with outbound phone calls. The issue appears to be random, and the calls end up getting dead air instead of completing. In most cases upon a second try the call completes. ATT is actively investigating the problem. We will be performing a system reboot tonight after 9pm in an attempt to fix the issue. The reboot will take down all in and outbound calling for about 10 minutes. All on campus calling should not be affected. We will continue to monitor the issue as the day progresses.

10/28/2022 – We have put in a temporary fix and all calls should complete as normal. We continue to work with the vendors to make a more final fix for the issue.