Our customers can “hear” a smile — even over the phone. Ensure that you are serving our customers with a warm, responsive and inviting attitude with each interaction. Keep your Bear spirit even in stressful or difficult interactions.
Basic phone skills transfer to everyday verbal communications, both on and off the phone.
Register today for Move from Barely Communicating to “BEARly” Communicating – Your Voice Counts.
Facilitator: Debbie Ewert, Telecommunications Service Administrator
- 2/13/19 2:00 – 3:00
- 4/17/19 10:00 – 11:00
- 4/18/19 3:00 – 4:00
Visit My Learning Connection to register.
Questions? Contact HRLearning@missouristate.edu.