Claims from approximately June-December 2025 were impacted by the transition to the new Point·C system and may still require reconciliation. We want to provide clear guidance to help employees understand what this means for finance charges and account balances. What You Need to Know About These Impacted Claims Claims from June-December 2025 experienced processing delays … [Read more...] about Magers Health Center – Point·C Claims and Finance Charges
New Med-Pay Claims System Launched in August In August, Med-Pay, the administrator of our health plan, launched a new claims processing system to enhance efficiency and improve the member experience. Med-Pay began processing claims again in September and is now working diligently through a backlog created during the system implementation. ⚡ Claims Processing Has … [Read more...] about Med-Pay Claims System Update: Processing Resumed and Backlog in Progress
If you have a Medical Flexible Spending Account (FSA) through ASIFlex, you can be reimbursed for mileage incurred when traveling to medical appointments. For 2025, the IRS reimbursement rate is 21 cents per mile. What’s Covered? You can claim mileage for trips to: Medical appointments (doctor, specialist, therapy) Medical treatments and procedures Dental, vision, … [Read more...] about Medical Mileage Reimbursement with Your Medical FSA via ASIFlex
Med-Pay, the university's third-party administrator for medical claims, and Mercy's billing department collaborate to provide monthly combined sessions to assist employees with billing or claims-related inquiries. These virtual meetings are scheduled on an as-needed basis. To request a meeting please email hrbenefits@missouristate.edu Med-Pay Online Resources You can … [Read more...] about Mercy and Med-Pay: Navigating Your Medical Billing and Claims
Mercy/Med-Pay Onsite Support If you currently participate in the Medical health insurance provided by the University and, have had any issues with claims or the processing/billing of your claims, or sometimes just wish you had a better understanding of how your medical and dental benefits worked. Then come meet with a representative to help you with your … [Read more...] about Mercy Med-Pay On-Site Support – November 29th!