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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

REMINDER: Banner Q3 Upgrade on Sunday 25 October 2026

October 20, 2026 by Brian Edmond

On Sunday 25 October 2026, Banner Q3 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including ATLAS, Class Dashboard, Registration Status, and Who-What
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: My Missouri State Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Upgrade

Banner Q3 Upgrade on Sunday 25 October 2026

September 25, 2026 by Brian Edmond

On Sunday 25 October 2026, Banner Q3 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: My Missouri State, Springfield Tagged With: Banner, downtime, ERP, maintenance, Outage, Self-Service 9, Upgrade

Banner Patch Installation Complete!

August 14, 2026 by Brian Edmond

The Banner security patch installation is complete and the system has been verified by Information Services personnel. If you encounter any issues with Banner or related systems, please use the normal support channels to report it. Thank you for your patience!

Tagged With: Banner, downtime, maintenance, Outage

Banner Outage Tonight (Fri 14 Aug 2026) at 6pm!

August 14, 2026 by Brian Edmond

Tonight (Friday 14 August 2026), we need to apply a quick security patch to our Banner environment. We plan to start at 6pm and expect less than an hour of total outage time. Due to the nature of the outage, some systems might remain available if you are using them at the time. This is not a comprehensive outage.

The following systems could be impacted during the outage:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: Springfield Tagged With: Banner, BDM, downtime, ERP, maintenance, Outage

Banner Upgrade Complete!

August 2, 2026 by Brian Edmond

The Banner upgrade is complete and the system has been verified by Information Services personnel and relevant functional areas. If you encounter any issues with Banner or related systems, please use the normal support channels to report it. Thank you to everyone who jumped in to assist with the upgrade!

Tagged With: Banner, downtime, ERP, Outage, Upgrade

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