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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

Brief internet outage tonight!

May 14, 2026 by Brian Edmond

We need to have a brief network outage tonight around midnight to upgrade some equipment. The outage should only be a minute or two and none of the Banner infrastructure will be affected. However, anything originating from a campus network and connecting to Banner or any other outside destinations will be interrupted during this time.

Tagged With: downtime, Internet, Network, Outage

Banner Quarterly Upgrade Complete!

April 26, 2026 by Brian Edmond

The Banner quarterly upgrade is complete and the system has been verified by Information Services personnel and relevant functional areas. The verification was completed around 2:00 pm. If you encounter any issues with Banner or related systems, please use the normal support channels to report it.

Filed Under: Springfield Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Upgrade

Reminder: Banner Q1 Upgrades on Sun 26 April 2026

April 20, 2026 by Brian Edmond

On Sunday 26 April 2026, Banner Q1 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Upgrade

Brief Custom Web Page Outage After Hours Tue 7 April 2026

April 7, 2026 by Brian Edmond

We need to apply security patches to our web servers that run Grails and Django. Typically, we can do these with minimal or no outage. At most, we’ll have a 15-20 minute outage after 5pm on Tue 7 April 2026. All custom web applications, including ATLAS, Who-What, and Class Dashboard, will potentially be affected during this time.

Thanks for your patience as we work to keep our systems updated!

B

 

Filed Under: Springfield, West Plains Tagged With: ATLAS, downtime, maintenance, My Missouri State, Outage, Who-What

Banner Q1 Upgrade on Sunday 26 April 2026

February 26, 2026 by Brian Edmond

On Sunday 26 April 2026, Banner Q1 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: Springfield Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Self-Service 9, Upgrade

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