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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

Banner Q2 Upgrade on Sunday 2 August 2026

July 27, 2026 by Brian Edmond

On Sunday 2 August 2026, Banner Q2 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: My Missouri State, Springfield Tagged With: Banner, downtime, ERP, maintenance, Outage, Upgrade

Urgent Production Banner Upgrade Tonight!

May 27, 2026 by Brian Edmond

We have been tracking an urgent security patch needed for Banner production. We plan to install this tonight (27 May 2026) starting around 8pm. We are making preparations for this now.

Starting around 8pm and continuing for at least 2-3 hours, you should plan for Banner and related systems to be unavailable. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

We apologize for the short notice and any disruption this might cause. If you have questions, please contact me via Microsoft Teams.

Filed Under: My Missouri State Tagged With: Banner, downtime, maintenance, Outage, Upgrade

Brief Custom Web Page Outage After Hours Tue 7 April 2026

April 7, 2026 by Brian Edmond

We need to apply security patches to our web servers that run Grails and Django. Typically, we can do these with minimal or no outage. At most, we’ll have a 15-20 minute outage after 5pm on Tue 7 April 2026. All custom web applications, including ATLAS, Who-What, and Class Dashboard, will potentially be affected during this time.

Thanks for your patience as we work to keep our systems updated!

B

 

Filed Under: My Missouri State, Springfield, West Plains Tagged With: ATLAS, downtime, maintenance, Outage, Who-What

Banner Q4 Upgrade on Sunday 1 February 2025

January 29, 2026 by Brian Edmond

On Sunday 1 February 2025, Banner Q4 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is completed.

The following primary systems will be impacted:

  • My Missouri State
  • Admin Banner
  • Argos including Bear Intelligence
  • BDM
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

 

Filed Under: My Missouri State, Springfield Tagged With: Banner, downtime, ERP, maintenance, Outage, Self-Service 9, Upgrade

Completed – Banner Outage August 6th, 2023

August 6, 2023 by Aubrey Larimore Vargas

Greetings! The Banner update has been completed and verified by Information Services personnel. This was completed Sunday, August 6th around 5:10 PM.

Filed Under: Missouri State Alerts, My Missouri State, Springfield Tagged With: Banner, Outage, Restored, Scheduled, Upgrade

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