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Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

  • Information Services
  • Computer Services Help Desk

Banner Q1 Upgrade on Sunday 26 April 2026

February 26, 2026 by Brian Edmond

On Sunday 26 April 2026, Banner Q1 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is complete.

The following primary systems will be unavailable during the upgrade:

  • My Missouri State
  • Admin Banner
  • Argos, including Bear Intelligence
  • Banner Document Management (BDM)
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

If you have questions, please submit a Help Desk ticket.

Filed Under: Springfield Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Self-Service 9, Upgrade

Banner Q4 Upgrade Complete!

February 1, 2026 by Brian Edmond

The Banner Q4 upgrade is complete. All systems are available and should be running normally.

 

Filed Under: Springfield Tagged With: Banner, ERP, maintenance, My Missouri State, Upgrade

Banner Q4 Upgrade on Sunday 1 February 2025

January 29, 2026 by Brian Edmond

On Sunday 1 February 2025, Banner Q4 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is completed.

The following primary systems will be impacted:

  • My Missouri State
  • Admin Banner
  • Argos including Bear Intelligence
  • BDM
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

 

Filed Under: Springfield Tagged With: Banner, downtime, ERP, maintenance, My Missouri State, Outage, Self-Service 9, Upgrade

Banner Q2 Upgrade Sunday, April 27

April 25, 2025 by Brian Edmond

On Sunday, April 27, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

Filed Under: Springfield

Completed – Upgrade Day Sunday, August 13, 2023

August 13, 2023 by Stacey Tune

Greetings! The Upgrade Day changes have been completed and verified by Information Services personnel. This was completed Sunday, August 13th around 7:30 PM.

Filed Under: Mtn. Grove, Springfield Tagged With: Internet, Network, Outage, Restored, Scheduled, Upgrade

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