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Unplanned Network Outage

May 25, 2018 by Mark Harsen

Today at approximately 10:55 a.m. CST, a key networking component breakdown caused a cascade failure that rendered the MSU networks non-operational.  Services were restored and all systems appeared to be functional again by 11:15 a.m.  We apologize for the interruption in service and are striving to remedy the situation so that it does not occur again.

The cause of the failure is not entirely known, but is likely tied to a known hardware problem or a potential software flaw.  Networking and Telecommunications were already aware of this latent problem and had plans to correct the issue in two (2) days on our scheduled Upgrade Day on Sunday, May 27th, 2018 which, of course, is still planned.

Filed Under: Mt. Grove, Springfield, West Plains Tagged With: Internet, Network, Outage, Unplanned, Voice Mail, VoIP, VoIP Phones

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