Account Executive(s) & Producer(s) - Roark and Sutton - Marketing News

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Account Executive(s) & Producer(s) – Roark and Sutton

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  • Company Name – Roark and Sutton
  • Brief Company Description – We are a specialized commercial insurance agency who solve complex problems for businesses with revenues from $10M to over $1B.  Our agency has a small team that work together very efficiently in a fast paced environment.  We communicate with each other constantly to reach the best outcomes for our customers and insurance customers.
    • Benefits
      • Unlimited leave policy
      • 100% employer paid health insurance
      • Vision Insurance
      • Dental Insurance
      • Multiple Career path options (account executive, sales, management, marketing)
    • Culture
      • Less than 10 employees
      • Very family atmosphere
      • Work hard and play hard
      • Family and personal life a major priority
  • Job Title – ACCOUNT EXECUTIVE(S) & PRODUCER(S)
  • Job Description / Primary Responsibilities:
    • ACCOUNT EXECUTIVES:  You be the main point of contact for customers when they need service, such as requesting coverage documents, turning in claims, working through billing issues, and answering questions for underwriters.  Also, think proactively about customers needs and provide them value before they ask for it.  Applicants who enjoy interaction with other people and helping them find solutions quickly enjoy this role.  You will also develop a large network of underwriter contacts and claims contacts while dealing with many of the same vendors to help take care of customers.  Technically, excellent organization, prioritization, and data entry skills will help your day flow more effectively and enjoyably.  Personality traits of being energetic, handling adversity with a positive attitude, and being able to handle the demands of multiple deadlines will serve you well.
    • PRODUCERS:  You will spend much of your time prospecting to find new customers and servicing customers you acquire and bring in.  Initially, you will need to dedicate significant time studying to learning the insurance business, jargon, risks and solutions for your niches, carrier appetites, and knowing underwriters personally.  From there, you’ll need to learn how to build a prospect list, develop a cultivation loop, provide value to customers/prospects in your niches, get information in time, communicate with your account executive on a marketing strategy, review quotes and organize into a proposal, and help prospects find solutions to their problems to turn them into customers.
  • General Expectations
    • Teamwork plays a crucial role at our agency.  There is a lot of flexibility and the reason for that is we all work  together as a team.  Each person is accountable for their own work and there is trust their job will get done.  Yet, when circumstances arise everyone is willing to chip in and help with any task.  Life is about relationships, with family, customers, employees, vendors, and suppliers.  Treating everyone involved in our business with a proactive problem solving mindset is what sets us apart from our competitors.  Also, getting to know everyone we interact with on a personal level makes for more effective and productive relationships.  We care about everyone we are in contact with and let them know they are more than just a means to an end.
  • Duties & Responsibilities
    • You must be able to prioritize your work effectively and efficiently.  A lack of hesitation to ask for help and to ask the reason behind doing something a certain way is a must.  The former will cut your learning curve time dramatically, and the latter may help implement a more efficient workflow which helps us take care of our customers better.  Excellent computer skills are very important.  A good working knowledge of how to type a business letter, perform intermediate functions in Excel, and learn a new computer system are skills which will be needed daily.
  • Required Qualifications – Work Ethic, Positive Attitude, Willingness to Ask for Help and Learn
  • Job Location – Springfield, MO
  • Start Date / End Date – Flexible, no end date, if you like it here you can stay as long as you want
  • Pay / Compensation – Salary + Quarterly bonuses based on agency performance
  • Application Instructions – Please send info to:  Michael Sutton – sutton@roarkandsutton.com