Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Park Central Office Building Network Outage – Updated

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The data network for Park Central Office Building is currently unavailable.  This outage will affect access to the Internet, servers, wireless, printing, VoIP phones and any other services that rely on the data network.  Analog phones are not affected.  Staff have been dispatched to the site and will restore services as soon as possible.

Update: Services have been restored.  We apologize for the inconvenience.

Scheduled Network Upgrade

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In their efforts to maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, the Networking and Telecommunications department will be applying updates to network connectivity equipment on the morning of Sunday, February 10, 2019.

Network services will be interrupted as follows:

  • February 10, 2019 from 4:00 a.m. – 4:10 a.m. – Internet access for all MSU campuses will be unavailable.
  • February 10, 2019 from 6:00 a.m. – 6:10 a.m. – Several servers in the Cheek Computing Center will be unavailable.  Server administrators will be contacted if their servers are affected.

Should you have any questions or concerns, please contact Josh Stuppy at 836-6449 or via email at JoshStuppy@MissouriState.edu.

 

Information Services Planned Upgrade Day Scheduled for January 2, 2019

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Routine upgrades to the University’s mission critical networks and information systems are necessary to provide reliable and secure technology-related services. These upgrade activities are scheduled for times when the disruption to the University community are minimized. Plan accordingly, as the University’s networks and information systems will be unavailable during the upgrade period.

  • January 2, 2019 from 7:00 a.m. – 5:00 p.m. – University networks and the majority of information systems will be unavailable. Email and the Blackboard Learn systems will remain available.

Should you have any questions or concerns, please contact Stacey Tune at 836-6555 or via email at StaceyTune@MissouriState.edu.

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Network Outage Resolved

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Today at approximately 8:40 a.m. a network outage occurred affecting sixteen (16) facilities. A power failure occurred in an outlying building and, when power was restored, the building rejoining the network unexpectedly “confused” the legacy Cisco routers supporting the sixteen (16) buildings causing them to go offline for approximately five (5) minutes while error recovery processes were invoked.

We sincerely regret the disturbances of critical networking and telephone services which resulted and are planning to expedite the replacement of the failing legacy gear as quickly as feasible.

Please direct any questions to Josh Stuppy or Mark Harsen.

Thank you, Mark