Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Archives for April 2021

Banner Upgrades – Sunday, May 2, 2021

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On May 2, 2021, the following systems will be upgraded and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. – Banner and other systems reliant upon Banner will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, CashNet, video surveillance systems, electronic door access systems, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday morning.

Should you have any questions or concerns, please contact Stacey Tune at (417) 836-6555 or via email at StaceyTune@MissouriState.edu.

 

Upgrade Day – May 22, 2021

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On Saturday, May 22, 2021, the following systems will be upgraded and therefore unavailable:

  • 12:01 a.m. – 12:30 a.m. – Internet for Springfield, West Plains and Mountain Grove campuses will be unavailable.
  • 10:30 a.m. – 4:00 p.m. – Maintenance will be performed on the Uninterruptable Power Supply (UPS) that powers all servers in the Cheek Hall Computing Center. Users of the network and computing resources are encouraged to plan accordingly and not depend on uninterrupted services.
  • 4:00 p.m. – 8:00 p.m. – Maintenance will be performed on the campus wireless system that could cause wireless networks to be unavailable to the Springfield, West Plains and Mountain Grove campuses.

Most of the University’s computer systems will be down. There will be little or no impact to the following systems: University networks, MSU homepage, Office 365, email services, video surveillance systems, and electronic door access systems. 

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.

Incoming calls to the University (Wednesday, April 07, 2021)

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Currently there are issues with inbound telephone calls to the University. When a person calls a Missouri State phone number it receives a busy signal. Our carrier has been notified and is currently investigating.

Should you have any questions or concerns, please contact Steve Coffman at (417) 836-4227 or via email at Stevencoffman@MissouriState.edu.