Information Services Notifications and Outages

Be the first to know about system upgrades, outage notifications, and more from Information Services.

Banner Q4 Upgrade on Sunday 1 February 2025

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On Sunday 1 February 2025, Banner Q4 upgrades will be applied to the production system.

During this time, you should plan for Banner and related systems to be unavailable between 6:00 am and 6:00 pm. We strive to complete the upgrade as quickly as possible but sometimes need the extra time to finish everything. Rest assured we will make the system available again as soon as the upgrade is completed.

The following primary systems will be impacted:

  • My Missouri State
  • Admin Banner
  • Argos including Bear Intelligence
  • BDM
  • Self-service 9, including Employee Profile, Student Profile, Registration, and Faculty Assignments
  • Custom web applications (Grails and Django), including Who-What, ATLAS, and Class Dashboard
  • Any other system that relies on a direct connection to Banner

The following systems will not be impacted:

  • University networks
  • Phone systems
  • Main (public) websites
  • Brightspace
  • Office 365
  • Email services
  • Video surveillance systems
  • Electronic door access
  • Application for admission

 

Banner Upgrades – August 3, 2025

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On Sunday, August 3, the following systems will be updated and unavailable to maintain the University’s technology infrastructure:

  • Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Brightspace, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

TCRP 2.0 Launch: New Features and Availability Dates

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The new Transfer Credit Reevaluation and Preapproval (TCRP) system will be rolled out to users based on their roles:

  • Request Approvers: December 2, 2024
  • Advisors: December 16, 2024
  • Students: January 13, 2025

While the new TCRP system will be available early in the Spring 2025 semester, with early access for approvers, the legacy transfer system (TCRP 1.0) will remain available until the end of the Spring 2025 semester. As links to the new TCRP system are posted, existing links will be marked “Legacy” to indicate the original system.

Here are some highlights of the improvements made in TCRP 2.0:

  • ADA Compliance
  • Attaching syllabi to requests
  • Receiving email notifications upon approval or denial
  • Design enhancements
  • Streamlined request forms
  • Advisor submission on behalf of a student
  • Faster overall process
  • Increased search options for approvers

Review the comprehensive Transfer Credit Re-Evaluation & Preapproval (TCRP) System guide for detailed instructions for students, advisors, and approvers.

Request Approvers, such as Department Heads, will have access to the new system starting December 2nd. Look for the TCRP System 2.0 card in My Missouri State.
The new TCRP System 2.0 card in My Missouri State

Advisors will gain access on December 16th and will need to navigate through the Student Information Menu found on the Faculty & Advisor Resources card in My Missouri State.

The Faculty & Advisor Resources card in My Missouri State

Students will be able to access the forms via the Transfer Resources card starting January 13th.

Transfer Resources card in My Missouri State

If you encounter any issues, please report them using the TCRP Support page found under Custom & Vendor Software Support (MIS) in the IT Service Portal.

TCRP Support page and request button

ⓘ It’s often helpful to include a screenshot when reporting issues, and they can be attached directly to your support ticket.
Learn how to take a screenshot using the following guides: How to Take Screenshots on Windows 11 and Take a screenshot on your Mac.

Banner Update — Sunday, August 6, 2023

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On Sunday, August 6, the following systems will be updated and therefore unavailable:

  • 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems reliant upon the database will not be available during this time.

There will be no impact to other systems such as: University networks, phone systems, main websites, Blackboard, Office 365, email services, video surveillance systems, electronic door access, and the application for admission.

To maintain the University’s technology infrastructure at the level required to ensure reliable and secure delivery of services and technologies, Information Services will be applying updates to the Banner environment on Sunday.

Should you have any questions or concerns, please contact Stacey Tune directly at 417-836-6555 or via email at StaceyTune@MissouriState.edu.